JOB DETAILS:

Job Summary:

Norvik Enterprises Limited is seeking an IT Systems Administrator to maintain the computing environment by identifying network requirements, installing upgrades, and monitoring network performance.

Key Responsibilities:

• Provide support for computer and printer hardware, CCTV, and all company applications, including configuration, upgrades, and maintenance.
• Troubleshoot and maintain server systems (Linux and Microsoft), LAN, and WAN solutions.
• Implement and enforce internal computer systems security.
• Administer Domain Controller, Active Directory, Firewalls, and Routers.
• Implement and maintain up-to-date backups for servers and applications.
• Test and implement software patches for all applications, including third-party software.
• Build, implement, and periodically test disaster recovery plans for ICT systems and infrastructure.
• Advise on the procurement of software, hardware, and other ICT accessories.
• Maintain comprehensive documentation of all ICT systems and infrastructure.
• Provide technical support for hardware and software issues encountered by users.
• Manage the configuration and operation of client-based computer operating systems.
• Monitor systems daily and respond immediately to security or usability concerns.
• Create and verify data backups; resolve help desk requests.
• Upgrade systems and processes for enhanced functionality and security.
• Administer infrastructure, including firewalls, databases, and malware protection software.
• Review application logs.
• Protect organizational data by maintaining confidentiality.
• Perform any other duties assigned by the supervisor.

Requirements:

• Academic Qualifications: Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 2–3 years in a similar role.
• Skills:
  • Managerial and leadership skills.
  • Practical knowledge of CCTV management, firewalls, software, hardware, and networking protocols.
  • Familiarity with various operating systems and platforms.
  • Excellent planning, organizational, and problem-solving skills.
  • Strong verbal and written communication skills.