IT Services Management Lead – IT Department

at Bayport Financial Services Uganda
Location Kampala, Uganda
Date Posted October 7, 2024
Category IT / Information Technology
Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:
Bayport Financial Services (U) Ltd, a multinational, leading non-deposit taking financial institution is looking to hire dynamic, highly qualified, and skilled individuals for the following positions:

IT Services Management Lead - IT Department

The person will be responsible to ensure that all local IS/IM activities, systems and practices are in line with Bayport approved global standards and mandatory procedures (governed by articles in the Company policies and procedures). The IT Services Management Lead holder will directly build and manage a local team that are trained and capable of addressing the particular needs and interests of their local colleagues and customers in the office, in the field and while travelling. Furthermore, he/she will also be responsible to carry our local IS budget planning, reporting and oversight of execution. This person will report to the Head of Commercial.

Key Requirements and Qualifications: Qualifications:

• Honor's degree in Information Technology, Computer Science or a related discipline.

• A master's degree or equivalent further qualification in a computing or related. subject is an added advantage.
• ITIL Foundation and/or Advanced certification is of advantage.

Experience & knowledge:
• Proven experience of managing a team in the context of a busy local IS environment with at least a minimum of 8 years professional working experience Atleast four years' experience in a managerial/strategic position in a fast- paced business environment overseeing the IT function.
• Excellent general knowledge and experience of all aspects of IS including service desk, applications, asset management, infrastructure and information management. Ability to manage a dispersed team to deliver ongoing local IS services. Experience or a clear understanding of the application of ITIL (or equivalent) as at methodology
• Excellent communication and presentation skills.
• Ability and interest in understanding BFSU's various business areas and in making recommendations for business process improvements and simplification.

Applying Instructions

Send your applications accompanied with a detailed Curriculum Vitae, copies of academic documents and any other relevant supporting documentation in a single PDF file to: The Human Resource Office, Bayport Financial Services, Plot 4, Kyadondo Road, Trust Tower, Kampala, P.O Box 1171, Kampala, through email. Please indicate the job position in the subject matter of your email.

NB: Only shortlisted applicants will be contacted, and any form of canvassing will lead to disqualification.

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