JOB DETAILS:

The IT Manager is responsible for overseeing IT operations, infrastructure, service delivery, and vendor management to ensure reliable, secure, and cost-effective technology services that support business operations. Key Duties and Responsibilities

1. IT Governance, Strategy & Architecture

Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems.

2. Project management, Planning and Optimization

Understands project management principles to provide basic estimates on timing, resource utilization and costs to facilitate the project planning process.

3. Technical Expertise

Understands technical aspects of own job and applies them in a thorough and systematic manner to analyze customer’s technical issues and offer value adding advice and/or solutions.

4. Service Management

Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.

5. Client Management

Demonstrates working understanding of existing hardware, software, servers and network management to resolve users’ routine problems using established processes and tools.

6.Procurement and Contract Management

Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria.

TO APPLY, SEND your CV TO

careers@mogo.co.ug