JOB DETAILS:
Position Overview
Yako Bank is seeking a highly skilled IT Manager to join its team at the Head Office. This role is critical in driving the bank's IT operations, ensuring system reliability, data security, and supporting the institution's technological needs. The position requires a dynamic individual with strong leadership and technical expertise to oversee IT infrastructure, implement new technologies, and support digital transformation.

Responsibilities
As an IT Manager, your responsibilities may include:
1. Strategic IT Leadership
o Develop and implement the bank's IT strategy aligned with business objectives.
o Oversee IT operations, ensuring seamless integration with business processes.

o Identify opportunities for technological advancements to improve efficiency and customer service.
2. IT Infrastructure Management
o Manage and maintain the bank’s IT infrastructure, including servers, networks, and systems.
o Ensure uninterrupted IT services and timely resolution of any issues.

o Monitor and evaluate system performance, recommending upgrades when necessary.
3. Data Security and Compliance
o Ensure compliance with all data security and regulatory requirements, including standards set by the Bank of Uganda.

o Protect customer and organizational data through robust cybersecurity measures.

o Conduct periodic IT audits to identify vulnerabilities and mitigate risks.
4. Project Management
o Lead IT-related projects, such as system upgrades, new implementations, and technology rollouts.
o Collaborate with other departments to ensure technology meets operational needs.

o Oversee vendor management for IT solutions and hardware procurement.
5. Team Management and Training
o Supervise and mentor the IT team, ensuring they stay up-to-date with industry trends.
o Conduct training sessions for bank staff to improve their proficiency in using IT systems.
o Promote a collaborative culture within the IT department.
6. Reporting and Documentation
o Prepare regular reports on IT system performance, issues, and progress for senior management.

o Maintain accurate documentation of IT systems, licenses, and procedures.

Qualifications and Competencies
Educational Background
• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Advanced certifications (e.g., ITIL, CISSP, PMP, or CISM) are a plus.
Experience
• At least 5 years of experience in IT management, preferably within the banking or financial services sector.
• Proven track record in overseeing IT operations, network infrastructure, and system security.
Skills and Competencies
• Technical Skills:
o Proficiency in IT infrastructure, networking, and database management.
o Strong knowledge of cybersecurity protocols and regulatory compliance in banking.

o Familiarity with core banking systems and digital banking solutions.
• Leadership Skills:
o Demonstrated ability to lead and manage an IT team effectively.
o Ability to align IT strategy with business goals.
• Problem-Solving and Analytical Thinking:
o Skilled in troubleshooting complex IT issues and implementing sustainable solutions.
o Strong decision-making skills under pressure.
• Communication and Collaboration:
o Excellent verbal and written communication skills to convey technical concepts to non-technical teams.
o Ability to work effectively with cross-functional teams and external vendors.

Why Join Yako Bank?
• Reputation: Yako Bank is a well-regarded financial institution regulated by the Bank of Uganda.
• Job Security: Customer deposits are insured by the Deposit Protection Fund up to 10M UGX.

• Professional Growth: The role offers an opportunity to drive digital transformation and advance your career in IT leadership.
• Collaborative Environment: Work with a team of dedicated professionals in a dynamic and innovative setting.

• Submission: Send a detailed CV, cover letter, and copies of relevant certifications For further information, visit Yako Bank's official website:
Website: www.yakobank.com