Information Technology (IT) Technician

at SON Fish Farm Limited
Location Kampala, Uganda
Date Posted January 14, 2020
Category IT / Information Technology
Job Type Full-time
Currency UGX


SON Fish Farm Ltd is an established commercial tilapia fish farm, incorporated in 2005, as a Limited company, the pioneer cage fish farming on Lake Victoria and started operations in 2006. SON Fish Farm has its own hatchery for tilapia seed production, using earthen ponds, the grow out is done exclusively in cages, located in Lake Victoria. It sales and distributes whole round fresh Tilapia fish in Kenya, Uganda and Rwanda, as Lake Harvest brand. SON is part of Lake Harvest Group, with other operations in Kenya, Zimbabwe, Zambia, Malawi, Botswana and South Africa. It is located in Bugungu Prison, Njeru Municipality, Buikwe District and employs close to 100 staff directly and over 1000 people indirectly through fish trading and supply of farm inputs, across East Africa We are seeking for qualified and passionate professionals to fill the vacant position located in Jinja.
4. Job Title: Information Technology (IT) Technician
Job Summary:
The person should ensure proper management and efficient IT systems to all users. S/he will respond to all IT issues hardware maintenance, software, and networking and maintain the farm’s database and set up and maintain the Management Information Systems (MIS) and networking. .

Main Job Tasks and Responsibilities:

  • Monitor networking equipment and servers
  • Ensuring electrical safety standards on all IT equipment are met.
  • Assist with the design, implementation, and ongoing support of new software and features
  •  Installing and configuring hardware and software components to ensure usability
  • Installing and upgrading anti-virus software to ensure security at the user levels
  • Monitor web performance, network availability and security & backup
  • Evaluate connectivity issues, equipment, and software and provide helpdesk support for network issues.
  • Be the first point of contact for error reporting
  •  Performing tests and evaluations on new software and hardware, modify configurations, utilities, software
  • Set up equipment & Troubleshooting hardware and software issues
  •  Repairing or replacing damaged hardware.
  • Install, test, and monitor servers, firewalls, and new software
  • Install and update network system improvements as needed
  •  Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology
  • Managing technical documentation
  • Upgrading systems to enable compatible software on all computers at all times.

    Job Skills: Not Specified

Qualifications, Skills and Experience
• Bachelor's degree in Computer Science or related field.
• 2+ years’ experience in computer networks and systems maintenance.
• 2+ years’ experience working with network and server management support
• Up-to-date knowledge of new systems, information, software, and upgrades
• Skills in development and maintenance of IMS including social media and understanding of web technologies & share point.
• Proficiency in database programming and software installation
• Good written and verbal communication skills & good interpersonal skills.
• Attention to detail and good problem-solving skills.

Job Education Requirements: Bachelor's degree in Computer Science

Job Experience Requirements: 2+ years


Applying Instructions

Interested and qualified persons are encouraged to apply by submitting their applications and CV which must include at least 3 reference contacts (2 professional, 1 character references, including your supervisor and the most recent/previous employer), and daytime contact number to the Finance Manager via email to

 copied to and quoting the position applied for

Application and CV should be in one document and a maximum of 3 pages only. No other attachment is required at this stage.

Only shortlisted candidates will be contacted by 23rd January 2020.

The address is P.O. Box 322, Jinja – Uganda;

Tel: +256 (0) 33 2 276348,

Mob: +256 756 879502/+256756879723

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