About the job

Job brief

Our client is searching for a detail-oriented ICT supervisor to join their excellent team. The ICT supervisor’s responsibilities include supervising staff while they complete repairs and installations, providing training to new recruits, scrutinizing existing processes, writing reports, developing work schedules, and delegating tasks. You should also be able to develop optimization strategies and provide excellent customer service.

To be successful as an ICT supervisor, you should keep abreast of developments in your field and have the ability to quickly diagnose tech-related problems. Outstanding candidates are able to meet deadlines and keep their team focused in stressful situations

Responsibilities

• Analyzing existing computer systems and making recommendations for upgrades and improvements.
• Developing and overseeing the installation of systems, which include software and hardware.
• Performing tests and troubleshooting, as well as quality assurance.
• Implementing safety procedures and data recovery plans.
• Recruiting, training, and evaluating staff members.
• Developing user manuals, as well as policies, procedures, and safety protocols.
• Collaborating with other departments and professionals in the development of IT systems.
• Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications.
• Delegating tasks and developing budgets and work schedules.
• Staying up-to-date with field advancements and ensuring the team receives refresher training as well.

Benefits

Requirements:

Degree in computer science, IT or similar.

Practical experience installing and maintaining systems is recommended preferably in a hotel

Strong written and verbal communication skills.

Excellent interpersonal and leadership skills.