ICT Program Director

at Ericsson
Location Kampala, Uganda
Date Posted July 11, 2025
Category IT / Information Technology
Telecom
Job Type Full-time
Currency UGX

Description

JOB DETAILS:

We are now looking for a well-rounded and experienced Customer Program Director to drive the delivery of 5G and 4G Core and Cloud solutions! You will be delivering the latest technology in a highly dynamic, fast-paced, competitive, and challenging multi-vendor environment.

What you will do
- Drive sophisticated 5G and 4G Core and Cloud engagements from initial scoping through delivery for Ericsson’s Customers in the Information and Communications Technology (ICT) industry.
- Lead and empower local and global teams to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls.
- Identify all milestones, obstacles, recommend and implement software solutions, identify and mitigate risk, raise and resolve issues.
- Lead change management including the definition of impacts to scope, budget, timeline, and quality with stakeholder agreement.
- Build strong internal and external relationships.
- Harvest and optimize best practices, create and share knowledge assets to fundstriake delivery processes.
- Promote a “one team” atmosphere and coach project team members to support their professional growth.

You will bring
- Bachelor’s degree in engineering, Computer Science, or related field.

- Minimum 10+ years of experience as Customer Project Manager, Solution Architect, or Program Manager, including Core and Cloud delivery.
- Experience delivering physical, virtualized, and containerized Network Function projects.
- Experiencing automation, test and deployment processes.
- Experience to Support sales teams to drive new business opportunities.
- Strong project control skills, with the ability to manage projects to meet targets and deadlines.
- Solid financial background and experience with business case development.
- Highly developed risk-management skills.
- Demonstrated accountability, customer-focused mindset, positive outlook, willingness to help others outside your assigned activities.
- Strong relationship management experience with leadership, engineers, developers, support, and sales teams.
- Innovative and creative problem-solving abilities.
- Certified Project Management Professional (PMP) or equivalent project management certification is preferred.
- Experience with solutions in the Packet Core and communication services platforms (e.g., Dual Mode Core, POC/DPCG, MME, EPC, SAPC, UDM, IMS VOLTE, IoT).
- Experience using automation and software management tools such as JIRA, Confluence or SharePoint.

 

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