Company Overview: 

SurePay Limited is a leading fintech company specializing in innovative payment solutions. We are committed to simplifying financial transactions for businesses and individuals, ensuring seamless and secure electronic payments.

Position Overview: 

SurePay Limited is seeking a dedicated and experienced Human Resource Officer to join our team. As a Human Resource Officer, you will play a key role in supporting the organization's human resources functions, ensuring smooth and efficient operations that align with our strategic goals and values.

Key Responsibilities: 

Recruitment and Onboarding: 

• Coordinate the recruitment process, including job postings, screening resumes,  conducting interviews, and making hiring decisions in collaboration with hiring managers.
• Facilitate new employee onboarding and orientation programs to ensure a positive experience and smooth integration into the company.

Employee Relations: 

• Serve as a point of contact for employee inquiries and issues, providing guidance and support in compliance with company policies and employment laws.
• Manage employee relations matters, including conflict resolution, disciplinary actions,  and performance improvement plans.

HR Administration: 

• Maintain accurate and up-to-date employee records and HR databases.
• Manage HR documentation, such as employment contracts, policies, and procedures,  ensuring compliance with legal requirements.

Training and Development: 

• Coordinate training programs and initiatives to enhance employee skills and competencies, in alignment with business objectives.
• Support career development and succession planning efforts within the organization. ∙
• Compensation and Benefits:
• Assist in administering employee compensation and benefits programs, including payroll processing, benefits enrollment, and related tasks.
• Conduct market research and analysis to ensure competitive compensation and benefits offerings.

HR Compliance: 

• Stay informed about relevant labor laws, regulations, and industry trends to ensure compliance.
• Implement HR policies and practices that promote fairness, equity, and a positive work environment.

HR Projects and Initiatives: 

• Support special HR projects and initiatives as assigned, contributing to continuous improvement and organizational development efforts.

Required Skills and Qualifications: 

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• Proven experience as an HR Officer, HR Assistant, or similar role, preferably in the fintech or tech industry.
• Solid understanding of HR practices, policies, and employment laws.
• Strong interpersonal and communication skills, with the ability to interact effectively at all organizational levels.
• Excellent organizational skills and attention to detail.
• Ability to handle confidential information with discretion and professionalism. ∙
• Proficiency in HRIS (Human Resource Information Systems) and MS Office (Word, Excel,  PowerPoint).

Preferred Skills: 

• HR certification (e.g., PHR, SHRM-CP) is a plus.
• Experience with HR software and tools for recruitment, performance management, and payroll administration.

Benefits: 

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career development in a fast-growing fintech company.
• Collaborative and inclusive work environment with a focus on innovation and excellence.

Location: This position is based at our headquarters on Beta House Plot 1447 Block 216 Buye,  Kigowa. Remote work options may be available based on business needs and location.

At SurePay Limited, we value diversity and are committed to creating an inclusive workplace where all employees can thrive. Join us in shaping the future of fintech with your HR expertise and passion for people management.