JOB DETAILS:

Job Summary

We are seeking a proactive, people-oriented, and highly organized Human Resource Manager to oversee all HR and administrative functions within the organization. The successful candidate will be responsible for staff management, recruitment, employee relations, payroll, disciplinary processes, statutory compliance, and overall workplace harmony.

This position requires a leader who balances firmness and empathy — a professional who is both approachable to employees and decisive in implementing company policies.

Key Duties & Responsibilities

1. HR Administration & Record Management

• • Prepare and maintain staff attendance reports, salary computations (including for casual workers), and all forms related to leave, sickness, absenteeism, and other employee records.
  • Maintain organized and up-to-date staff files, including contracts, addendums, disciplinary records, and correspondence.
  • Present weekly attendance reports and monthly HR reports to the Managing Director.
  • Maintain accurate and updated staff salary schedules for insurance and statutory compliance.

2. Employee Relations & Welfare

• Serve as the first point of contact for employees on both personal and work-related issues — ensuring an open, friendly, and supportive HR environment.
• Foster a workplace culture of trust, fairness, and collaboration.
• Proactively identify and resolve workplace conflicts, absenteeism, and performance concerns.
• Regularly engage department heads to identify and address employee-related challenges.

3. Discipline, Appraisals & Performance

• Enforce company rules fairly and consistently, maintaining disciplinary records and ensuring that actions are properly documented.
• Conduct annual employee performance appraisals and make recommendations for increments, promotions, or corrective actions.
• Balance disciplinary action with fairness and empathy to sustain a harmonious workplace culture.

4. Recruitment & Talent Management

• Manage the full recruitment cycle: from advertising and shortlisting to interviewing, onboarding, and documentation.
• Maintain a talent database for urgent and future recruitment needs.
• Identify and attract high-potential candidates to strengthen the company’s workforce.

5. Payroll, Leave & Statutory Compliance

• Manage time and attendance systems and prepare accurate payroll data for processing.
• Oversee leave management, ensuring proper tracking of annual, sick, unpaid, and casual leaves.
• Ensure statutory compliance for all staff on payroll, including NSSF, PAYE, and insurance contributions.
• Prepare and submit monthly deductions and reports to the accounts department for salary processing.

6. Air Conditioning Division Oversight

• Pay special attention to the Air Conditioning Division, ensuring proper staffing, resolving conflicts, reallocating technicians as needed, and maintaining operational harmony.

7. Facilities & General Administration

• Oversee office maintenance, including plumbing, power supply (UMEME), internet, and telephone systems, in coordination with the IT Manager.
• Approve petty cash requests and expenditures for stationery, airtime, and minor operational costs.
• Manage casual labourers, including approval of payments and attendance tracking.
• Ensure that all company insurance policies are current and aligned with business needs.

8. Leadership, Reporting & Crisis Management

• • Take initiative in identifying potential issues within any department and address them proactively.
  • Demonstrate leadership during crisis situations (e.g., logistics breakdowns, staff incidents, or regulatory challenges).
  • Report regularly to the Managing Director on key HR matters and emerging issues

Requirements

Qualifications & Experience

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• Minimum 5 years of hands-on HR management experience, preferably in a medium to large organization.

Proven experience in:

• • Payroll processing and time/attendance management
  • Disciplinary procedures and performance management
  • Recruitment and onboarding
  • Administrative and facilities oversight
  • Statutory compliance and HR reporting
  • Strong interpersonal, communication, and leadership skills.
  • Ability to handle multiple responsibilities and maintain composure under pressure.

Key Competencies

• Professional integrity and confidentiality.
• Fair, approachable, and solution-oriented demeanor.
• Strong organizational and analytical skills.
• Excellent communication and negotiation abilities.
• Ability to foster harmony and teamwork across departments.