JOB DETAILS:

The Position

The Human Resources Manager will oversee and manage all aspects of the Human Resources function, ensuring effective recruitment, development, and retention of employees while aligning HR policies and initiatives with business objectives.

Your key responsibilities are:

• Manage and oversee all Human Resource functions, including the development of the HR team and a performance-driven culture.
• Develop an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance.
• Establish and manage recruitment, testing, and interview programs; support managers in candidate selection; conduct and analyze exit interviews and recommend changes.
• Coach and support managers in performance management, grievance handling, and employee discipline.
• Drive organization development and ensure high-performing teams through effective performance management systems.
• Develop succession plans and oversee leadership development programs to build a strong internal talent pipeline.
• Ensure compliance with labor laws and HR regulations; handle investigations and represent the firm in hearings.
• Champion employee engagement and well-being programs to foster a supportive and inclusive workplace culture.
• Promote diversity, equity, and inclusion (DEI) initiatives in recruitment, development, and workplace culture.
• Develop, update, and enforce HR policies and procedures
• Lead and implement change management initiatives to build a healthy and aligned work culture.
• Support firm-wide HR communication strategies to ensure clear, timely, and effective communication to all staff.
• Engage with employees through surveys (e.g., eNPS) to assess and strengthen organizational culture
• Represent HR in Board meetings and provide insights on workforce strategy
• Resolve employee relations issues and provide advisory support to leadership.
• Coordinate the full employee lifecycle: recruitment, induction, development, and performance management.
• Advise and ensure implementation of HR policies across departments.
• Work cross-functionally to embed people-related initiatives.
• Champion continuous improvement and process redesign across all HR operations.
• Utilize HR data to forecast workforce needs and align talent strategy with business goals.
• Liaise with departments to monitor leave balances and manage leave liability.
• Handle trade disputes and represent the firm at the Labour Office and courts.
• Oversee workplace health and safety programs including committee meetings and inspections.
• Supervise the HR team to ensure alignment with organizational goals and delivery of high-quality service.
• Design and deliver relevant training programs for all staff.
• Perform other related duties as assigned by the General Manager

Job Requirements

• A Bachelor’s degree in Social Sciences, Business Administration, or related field from a recognized university.
• A Master’s degree is an added advantage
• Postgraduate Diploma in Human Resource Management
• Must have 8 years’ experience in a Senior Human Resources position or high level administrative position.
• Solid knowledge of HR policies, procedures, and labor laws.
• Advanced computer skills and proficiency in Microsoft Office.
• Experience with HRIS systems.
• Strong business acumen related to HR transactions and strategic impact.
• Possesses experience in ISO certification processes

Key Competencies/Skills

• Strong knowledge of technology-driven security solutions
• Excellent interpersonal and communication skills, with the ability to manage difficult conversations professionally.
• Problem-solving skills with sound judgment and the ability to assess complex situations.
• Exceptional attention to detail, organization, and multitasking abilities.
• Strong time management skills, with the ability to prioritize and meet deadlines.
• Proactive and resilient under pressure
• Collaborative team player with high integrity
  

Quality Health and Safety Responsibilities

• Leadership & Support: Provide leadership within your department by leading and supporting your departmental staff in conforming to Securex OH&S management system requirements.
• Improvement: Promptly action any health and safety issue/concern escalated to you by those under your supervision (for closure).
• Risk Assessment: Take responsibility in the implementation of operational controls for hazards/risks arising from departmental activities and programs.
• Management of Change: Undertake reviews with the QHSE department before introducing or changing departmental processes/ activities /products/services, in order to identify any safety or health hazards/risks that may result from the change.
• Management Review: Take part in scheduled periodic Management Reviews on the effectiveness of Securex OH&S management system