Appliance World Limited (AWL) is hiring a Human Resources and Administration Manager who will lead all aspects of the Human Resources function. Must be detail-oriented, highly organised, and able to work with little to no supervision and perform under pressure.

Staff contracts: This entails both incoming staff and the ones already working. You are responsible for ensuring that each staff member working for the organisation has a running contract, and no one should join without a contract. Every month report of all staff and the status of their contract should be reviewed with the Managing Director.

Staff Attendance: This is to be prepared and monitored daily so that you keep a tab on those who are either late or absent. This will reduce staff lateness and also curb staff absconding from duty because, should there be a red flag, you will respond on time.

Staff Issues: The company employs over 200 staff, and each one of them may have one or two issues. You will be required to meet the staff daily in their respective departments and resolve their problems. Should there be a need to meet the managing director, it should be done within 24 hours so that the staff are given feedback on time. For this, a weekly report should be done and given to the managing director, presenting issues raised and against solutions given.

Payroll and Salary Payment: You are responsible for ensuring that staff are paid by the 30th of every month, and you are solely responsible for preparing salaries for staff every month. This means that your attendance should be ready by the 26th of every month, and prepare the payroll.

PPE for staff: Part of the staff are technicians and others are loaders who require PPE at all times, that is, Overalls, Safety boots, Helmets, Hand Gloves, eye goggles, etc., to be able to do their work. You are expected to ensure that they all have it without fail. A monthly report showing that all staff have PPE should be given to the Managing Director.

Recruitment: The company often employs staff for vacant positions, for positions where staff have either been terminated/ resigned. You are required to shortlist candidates, arrange interviews and make timely recommendations. This means that within one week, a position must be filled.

Monthly Approvals: These include stationery, transport for staff, airtime for staff, and welfare and are signed once at the end of every month. You are expected to prepare them and get approvals from the Managing Director.

Administrative Duties: There are some administrative duties like getting leave forms, loan forms, advance forms and other day-to-day requisitions of the organisation, like getting letter heads approved, business cards approval and any other approvals that are required to ensure smooth running of the operations in the organisation.

Performance Review: You are expected to motivate staff by having monthly reviews and giving incentives in the form of bonuses to the best performers. This should be done through the Heads of Departments and personal interaction with employees. This will not only help the staff to improve but will also keep the staff working happily.

Organisation of office space: The office should be kept clean, and all desks should be well organised. You should have cleaning signs in place at all times while cleaning. Proper filing should be done by all staff so that there is no littering of paper, among others.

Policies of the company: There are so many policies that are supposed to be followed by the organisation and should be in place, such as EHS Policy, HR Policy, Alcohol and Drug Abuse Policy, Anti-corruption policy, and Accident Protection Policy. And even fire extinguishers should be in place, and a quarterly report should be given to the Managing Director showing that they are okay.

Weekly Meetings with Departmental Heads (HODs): HODs face different problems with their staff and need an HR manager to intervene and resolve their issues. These are day-to-day issues, such as a staff member coming late, a staff member making mistakes in their work, a staff member having an attitude problem, or not following instructions. Some of these problems are there, but are being

covered by HODs in the name of not clashing with staff. Sitting with these staff and talking to

them helps a great deal.

The Managing Director has daily meetings in which sometimes it is not that staff don’t follow his instructions or don’t do their work as instructed, so he will be compelled to call you to take some action like meeting staff, issuing warning letters, having hearings with staff and issuing termination letters.

Staff should be comfortable working in the organisation. They should feel free to raise their issues and should deal with them on time. You should be in a position to ensure that both the staff and management are happy. You should be arranging monthly parties for team building and involving management. In a nutshell, the company should be conducive enough for staff and management.

Every year the company renews insurance policies that cover different aspects of the organisation, like stock, staff, buildings, theft, vehicles and others. The onus of ensuring that the policies are issued at least one month before expiry is on you.

You are expected to ensure that the company makes payments for different utilities such as water, electricity, garbage collection, and gardening, among others.

There are two aspects to this: some staff report and you need to handle the matter to the end; however, there are also staff who we need to report for not following contract terms, like not serving notice and absconding, like being called for hearings and they don’t appear, like if you want to issue a summary dismissal letter, etc.

• The position is based at Appliance World Limited – Kampala, Bugolobi, with 50% time spent in the field.

• Normal working hours at Appliance World Ltd are 8.30 am to 6.00 pm, Mondays to Saturdays. However, your hours of work, whilst not being less than those stipulated above, depend on the extent of your workload at any particular point in time.

• Minimum of a Bachelor’s Degree in Human Resource Management.

• A minimum of 5 years of progressive experience in the same field.

• Ability to work independently and collaboratively within a cross-cultural setting.

• Function well under pressure.