JOB DETAILS:
The overall purpose of the job is to manage delivery of efficient human resource services across the functional areas supported to ensure the people and culture (HR) strategy and agenda is implemented partnering with the Management Team to deliver the business strategy.

Responsibilities
Strategy & Co-piloting
• Implement and measure the HR strategy and plan in line with the company strategy & to achieve the company vision.
• Proactively partner the Management team on the people and organization agenda and support a high performing team culture.
Talent Management
• Lead all elements of the Talent Management strategy in line with the group strategy, including talent acquisition, succession planning, talent development, talent plans and retention to develop the leadership pipeline and meet talent dashboard metrics.
• Ensure an effective attraction & end to end recruitment and onboarding process in partnership with Line Managers & the Talent Acquisition Team.

• Lead the Performance Management process for the business and develop a high performance culture by proactively addressing performance concerns, having crucial conversations and recognizing high performance.
• Organizational Development and Culture
• Lead the organization development & effectiveness in line with the group strategy, including driving employee engagement using the engagement survey process and driving action plans for improvement. Be a champion and ensure the management team and line share and drive engagement.
• Bring the Client’s culture to life as the Client’s Way ambassador, showing visible
• leadership and building the concepts on site.
• Lead change initiatives to support enhanced organizational effectiveness within the functions supported.
• Lead organizational design activities to craft the business model required to meet future business growth targets.

• Drive the Learning & Development strategy in the functions partnering with Line Management and the L&D capability development agenda.
Industrial and Employee Relations
• Guide managers & employees on employee relations concerning policy interpretation, discipline and grievance resolution, attend to trade disputes & provide advice on effective process management.
• Ensure that policies and procedures are in compliance with statutory requirements and are fully aligned with the strategic goals of the business.

• Build strong relationships with the employee resource groups, Ministry of Labour and other government/ regulatory bodies
Compensation & Benefits Management
• Responsible for the Compensation & Benefits approach and initiatives in conjunction with the CHRO.
• Provide input into the Rewards approach to maintain competitive pay structures.
• Support the implementation of group reward projects.
Working Relationships
• Internal Relationships: Supply Chain, Finance, HR, Legal Departments & Function Heads. A core member of the HR leadership team together with three other Business Partners, HR Ops Manager, L&D Lead & Talent Acquisition Lead
• External Relationships: Consultants, Service providers, government agencies, Employer organisation’s and professional HR bodies

Knowledge, experience, and qualifications required
• Bachelor’s degree in either Human Resource Management, Social Sciences,
• Business Administration or any other business-related field from a recognized institution.

• Must be a Certified Human Resource Professional (CHRP) or hold a Higher Diploma in Human Resource Management from a recognized institution if Kenyan
• CIPD, SHRM or SPHRi (Senior Professional in HR)
• Must be a full member with a valid practicing license from the Institute of Human Resources Management (IHRM) - Kenya or HRMAU in Uganda
• Minimum of 8 years’ experience in HR

Competencies
Technical & Behavioral competencies
• Planning and organizing skills
• Computer literacy skills
• Strategic communication and reporting skills
• Use of Microsoft Office and payroll systems
• Good presentation skills
• Knowledge of the E.A Labor laws
• Ability to engage at all levels within and outside of the organization
• Ability to think on one’s feet
• Strong negotiation and conflict resolution skills
• Ability to multi-task
• Ability to work under pressure
• Confidentiality and attention to detail
• Team working skills
• Ability to innovate to create and implement continuous improvement initiatives
• Adaptability and Flexibility
• Excellent organizational and leadership skills
• Highly ethical

Responsibility for finances and physical assets
• The job holder has accountability for monitoring and implementation of the HR budget in their functional areas
Decision-making
• The jobholder’s decision-making authority is within existing guidelines and includes providing recommendations to facilitate final decisions
Information
• The job requires a high level of confidentiality
Working Conditions
• Working Environment: The job is office based with minimum disagreeable
conditions
• Job Hazards: The job holder has minimal exposure to occupational hazards and risks