JOB DETAILS:
Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 5 main markets in Sub-Saharan Africa - Kenya, Ethiopia, Uganda, South Africa and Burkina Faso. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.

Tiko has offices in South Africa, Kenya, Ethiopia, the Netherlands and Portugal. Globally, our team consists of 160 enthusiastic international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about what being part of Tiko is like here.

For this position, we will happily be accepting applicants from Kenya or Uganda
The Job
As HR Director at Tiko, you lead the day to day tactical and operational running of the global human resources department. You ensure that organisation and its people are supported and you ensure smooth functioning of all major HR processes

Responsibilities:
• HR business partnering - With help from your team, you ensure all managers and teams are supported with and guided in their day to day people needs such as performance, talent management and onboarding.
• HR and benefits administration - You ensure HR and benefits admin is done timely, accurately and in line with local regulations. You ensure each country has the right benefits for the team and compared to the market.

• Performance and disciplinary management - You and your team support managers with the execution of performance management processes and you oversee any disciplinary issues globally

• HR analytics - You implement and improve a system of tracking how the organisation is performing and suggest improvements based on this information
• HR policies - You ensure company HR policies are up to date and in line with company culture and local regulations
• DEI - You help to ensure that Tiko is a workplace where people feel welcome and at ease regardless of gender, race, nationality or background.

• Culture and change management - You support the organisation, managers and employees in its growth path and you ensure positive elements of Tiko culture are reinforced at all times.

About you
You are a hands-on and practical problem solver who can connect with people from different backgrounds. You are a flexible, logical thinker with a clear ethical compass that helps you navigate the complex situations that can arise in HR. You can listen, understand, and easily build trust with others. Your can communicate complex subjects in a clear and simple way, both written and spoken. Additionally, you are data-driven and tech-savvy.

Requirements
• You have at least (5) years of experience in a similar position in an international organisation and 10+ years of general HR experience.
• You have experience working in at least three different countries in the wide range of HR (benefits, legislation, culture).

• Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff.
• Strong interpersonal skills with the ability to demonstrate skills in leading a multi-disciplined team through a period of change.
• Experience setting up the HR element of new entities in new organisations/countries
• Proven experience in HR analytics is a plus
• Fluency in French is nice to have.