JOB DETAILS:
POSITION OVERVIEW:
To maintain safe and secure environment for patients, caretakers and co-workers by patrolling and monitoring hospital premises.

RESPONSIBILITIES AND DUTIES
Reporting function
• Records entry & exit of hospital vehicles, visitors, patients and co-workers coming in and out of the hospital during work hours available.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

• Screens persons and baggage for unauthorized items. Directs patients, relatives and other visitors to the reception and /or outpatients, diagnostic center and wards.
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Traffic flow control
• Controls traffic by directing drivers, opens gate for incoming and outgoing traffic.

Customer Care Function
• Observes good customer care when dealing with people.
• Answers telephone calls promptly and gives assistance to callers.

Patrolling
• Obtains help by sounding alarms.
• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Watches and monitors hospital grounds and property.

Safety and control function
• Maintains organization's stability and reputation by complying with legal requirements.

Maintenance of security equipment
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunction and working with line managers to ensure that repairs are done.
• Contributes to team effort by accomplishing related results as needed.

Punctuality and Attendance
• Report to work as scheduled.
• Attend and participate in general and departmental co-workers' meetings as scheduled

Education and Professional Development
• Ensures own professional development to enhance own competencies through self-assessment and/or formal performance appraisal on regular basis according to the hospital (and own) professional development plan.
• Maintains professional records that provide evidence of competency and lifelong learning.
• Identifies personal development and training needs and work with the supervisor to, help facilitate education and professional development where possible.
• Maintains a good quality learning environment that supports continuing professional development, creativity and being proactive.

Spiritual Ministry participation
• Participates in the hospital’s Spiritual Ministry programs.
• Attend chapel and departmental bible studies with co-workers (depending on weekly schedule)
• Occupational Health & Safety function
• Ensure compliance with all Health & Safety policies and processes during all work activities, including using/wearing Personal Protective Equipment as required.
• Participate in activities directed at preventing harm & promoting well-being in the workplace. Identify, report, & self-managing hazards where appropriate.
• Ensure early and accurate reporting of incidents at work and raise issues of concern when identified.
• Participating in activities directed at preventing harm & promoting well-being in the workplace Identifying, reporting & self-managing hazards where appropriate.
• Participates in the Risk/OHS committee which is part of the Quality and Patient Safety Program and Safe Care.

Any other official duties
• This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Duties, responsibilities and activities may change at any time with or without notice. Co-worker must perform other tasks, duties, and projects as assigned, as a member of the Human Resource team.

EDUCATION/EXPERIENCE REQUIREMENTS:
• Completed certificate in Security training from a reputable school/security firm is an added advantage
• Education level minimum requirement O' level.
• Must have work experience in security of at least one to three years
• Must have no criminal record.
• Must possess basic knowledge about firefighting and communication devices
• Must be able to think clearly during emergency and urgent situations
• Must have good communication and interpersonal skills
• Ability to handle or process confidential documents or material in an appropriate manner
• Ability to read, write and speak English and one other language
• Ability to work under minimum supervision
• Ability to learn new security practices as may be needed
• Ability to work both night and day shifts
• Must be in a good physical and mental state
• Must be safety conscious
• Proficiency in Computer knowledge MS office and other related basic skills.
• Surveillance Skills