Job at: True Vine Hospital-Mubende

Deadline of this Job: Thursday, September 11th, -09-2025

Duty station: within in central region, Mubende, Uganda

About True Vine Hospital-Mubende

True Vine Hospital is a Private hospital that started in 2014 to provide the surrounding community with equitable health care services accessible to all. The hospital offers a wide range of services, including General Medical services, Obstetrics and Gynaecology, surgical services for in an outpatient, Laboratory services, Radiology, Dental services and Medical consultancies.

Responsibilities

• Greeting patients and their loved ones when they come for appointments
• Answering phone calls and emails from patients
• Filing medical records and other documents
• Keeping the front desk organised and running smoothly
• Scheduling appointments and follow-ups for patients
• Calling patients to remind them of their appointments
• Using a computer, medical office software, and other technology to keep information organised and up-to-date
• Assisting patients with filling out forms and answering their questions
• Keeping the waiting and reception areas clean and inviting
• Contacting insurance companies for authorisations.
• Maintaining a working relationship with the medical receptionists at other medical offices or departments
• Verifying financial records and ensuring every client has paid

Requirements and skills

• Diploma in medical records or any other related qualification
• Basic computer knowledge.
• Excellent customer care and communication skills
• Shows excellent communication and interpersonal skills.
• Demonstrated ability to work effectively in a team.
• Possesses strong organisational skills with the ability to multitask.
• Management of records, both physically and electronically
• Demonstrates strong attention to detail and accuracy in dispensing medications.
• Fluent in local languages.