Job Title: East Africa Head of Programmes

Organisation: Hope Health Action (HHA)

Duty Station: Uganda, with travel between various project locations including Northern Uganda, South Sudan and  Kampala

Reports to: HHA EA Director

About Organisation:

Hope Health Action (HHA) is a Christian NGO passionate about providing life-saving health and disability care to the world’s most vulnerable without any discrimination.  Founded in 2007, HHA now operates in Haiti, South Sudan and Uganda (the latter two under the umbrella of HHA East Africa).

Our work includes responding to the refugee crisis in Uganda through disability, health, nutrition and education services and initiating a growing range of health and disability projects in South Sudan. This has included establishing one of the leading outpatient rehabilitation centres in Uganda, a new health clinic in the Kajo Keji county (SS) in 2023, extensive livelihood projections for 1,100+ households and working with the UNHCR providing a life-saving therapeutic food to all refugee settlements to tackle severe and acute malnutrition.

HHA EA currently has a passionate team of over 60 Ugandan and South Sudanese staff, with its operations continuing to grow significantly.  In 2023 HHA EA won the prestigious Ockenden Prize, an international award that recognises excellent projects globally working with refugees.  We are a dynamic and fast-growing organization. We are committed to creating a nurturing working environment for our employees, supporting their growth and working to the highest standards so we can provide the best support to the people we serve.

Job Summary:   HHA is therefore looking for a highly motivated and experienced Head of Programmes (HoP) to provide leadership and give oversight to its operations in East Africa.

HHA-East Africa Head of Program (HHA-EA HoP) will be responsible for overseeing the planning, execution, and management of all programs or projects under their purview. This leadership role involves a combination of strategic oversight, team management, and program development to ensure alignment with organizational goals and successful outcomes. He/she will provide regular updates and insights to senior management including the board on program performance.

Key Duties and Responsibilities:

Strategic Planning and Program Design

• Develop and implement a comprehensive program strategy that aligns with HHA vision, mission and goals.
• Identify program objectives, outcomes, and KPIs to measure success.
• Design programs that meet the needs of stakeholders and fit within budget and resource constraints.

Program Management and Execution

• HHA EA has a number of existing regional project managers who manage specific projects in different locations. The Head of Programmes will need to,
• Oversee the implementation of multiple projects or programs, ensuring timelines, budgets, and quality standards are met.
• Coordinate with various departments to ensure alignment and resource availability.
• Track and manage budgets, monitoring expenditures to stay within financial limits.
• Develop and implement effective regional partnerships and fundraising/income generation plans & activities (With the aid of HHA UK Fundraising team) to aid self-sustainability and financial robustness of HHA EA operations
• Ensuring HHA EA provides relevant donor reports and  communications to HHA UK and international donors and partners in a timely, professional and effective manner

Leadership and Team Management

• The Head of Programmes will provide regional leadership for our EA operations, as he/she works closely with the East Africa Director to;
• Lead, mentor, and manage program staff, including project managers, coordinators, and other team members.
• Foster a collaborative and productive work environment to drive high performance.
• Set clear performance expectations and provide regular feedback.
• Representing HHA EA in national coordination meetings and with significant partners, including UNHCR, OPM etc.
• Representing HHA EA with international donor visits, ensuring visits are managed effectively

Stakeholder Engagement and  Communication

• Serve as the primary point of contact for program-related inquiries from internal and external stakeholders.
• Develop and maintain strong relationships with key stakeholders, including donors, partners, and beneficiaries.
• Communicate program progress, successes, and challenges to stakeholders through regular reports and presentations.

Risk Management and Problem-Solving

• Identify potential risks to program success, including financial, operational, and reputational risks.
• Develop risk mitigation strategies to address challenges proactively.
• Resolve issues as they arise, collaborating with stakeholders and team members to find solutions.

Compliance and Quality Assurance

• Ensure compliance with HHA policies.
• Ensure programs comply with relevant regulations, standards, and organizational policies.
• Conduct regular quality assurance checks to maintain high standards across all program activities.

Reporting to Senior Management and Board

• Provide regular updates and insights to senior management on program performance.
• Prepare and present reports to the board or executive team as required.
• Preparing and collating regular project reports and financial reports for HHA UK and maintaining regular update meetings with the East Africa Director

Budget Management

• Oversee program budgets, ensuring funds are used efficiently and according to the organization’s financial policies.

Qualifications, Skills and Experience:

Education:

• Bachelor’s degree in international relations, public health, Public Administration and Management, Business Administration, Social works and Administration, or related field. Master’s in management and a post graduate diploma in Project planning is an added advantage

Experience:          

• Equivalent experience managing projects, min. of 5 years’ experience.
• Demonstrated experience in organizational or individual capacity building and/or training
• Relevant experience working for/with international NGOs
• Relevant experience with health or disability related projects (Desirable)

Skills:                      

• Computer Literate with excellent capacity of Excel, Word and other IT programmes
• Strong interpersonal and communication skills (including strong spoken and written English)
• High proficiency in Project Management requirements (for instance, ability to develop and monitor financial budgets, appropriate project targets)

Personal Attributes:                

• Willingness and availability to travel and visit different regions regularly
• Self-confident, motivated and able to problem solve and implement solutions
• Meticulous and well organised
• Excellent administration skills with a high awareness of detail
• HHA is a Christian NGO and applicants should feel comfortable working and leading within a Christian environment

Handwritten applications should be addressed to; East Africa Human Resource Manager, Hope Health Action, New Hope Disability Centre, Health Centre III, Bidi-Bidi Base Camp, Zone 1, Uganda.

Online applications to: eahr@hopehealthaction.org with the requirements as below.

• Application Letter with a clear salary expectation
• A valid National ID.
• CV, copies of academic documents.
• A letter of appointment from your pervious employment.
• Recommendation letter from (professional reference, faith, and a community leader).
• Valid passport
• Vaid work permit for non-nationals

Only shortlisted applicants will be contacted

NOTE:

• Hope Health Action (HHA) is an equal opportunity employer. We do not discriminate and therefore, all women who meet the minimum requirements for the job are encouraged to apply.
• The Organization does not charge any money at any stage of recruitment and does not act through recruitment agents. Any form of Canvasing will lead to automatic disqualification.