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Job Summary

To develop, plan and implement the strategic direction for Small and Medium Enterprise, Women in Business, and Supply Chain Development.

Job Description

Strategy (35%)

• Drive, develop manage and own the implementation of the Small and Medium Enterprise Uganda, Women in Business and Supply Chain Development Strategy.
• Develop blended finance methodology and implementation, working with credit and coverage to implement structured funds for Small and Medium Enterprise lending.
• Lead discussions with Corporates to negotiate, solution and close Ecosystem programs managing the cross-sell opportunity and execution across RBB.
• Actively engage and manage client expectations on Small and Medium Enterprise opportunities and create a pipeline of deal flow.
• Develop consistent and clear management reporting of Small and Medium Enterprise plans, deal pipeline and scale up and communicate effectively.
• Collaborate across the Bank to ensure the effective scale up of operations with technology and the physical enterprise development offering.
• Coordinate the implementation of the framework and standard by which Small and Medium Enterprise can be executed in Uganda.
• Liaise with Product & Sector Specialists regarding appropriate client solution to ensure that the client’s needs are met by most suited and appropriate stakeholders.
• Attend relevant industry events to develop new leads, build knowledge of sector developments and keep abreast of key topics of interest to Small and Medium Enterprise

Sales and Customer Management (35%)

• Develop a deep understanding of corporate value chains in the major industry sectors to inform conversations on Small and Medium Enterprise programs with corporate clients.
• Lead discussions with Corporates (local and global) to offer Small and Medium Enterprise solutions. Secure new business and actively manage the business growth and cross sales opportunities.
• Create a pipeline of new business by the corporate base & or referrals to grow the business and client base.
• Sell Small and Medium Enterprise solutions using a diagnostic approach and by using an in-depth understanding of client needs, commercial banking products (transactional as well as debt) and/or industry to form a holistic view of the client’s business.
• Maintain client visitation plan to steer healthy and sustainable service.
• Use client feedback to enhance product/service offering and inform/avail new/enhanced services to the client.
• Create an environment which ensures effective collaboration between product partners and risk which produces customised client solutions.
• Take responsibility for creating opportunities where product experts are able to meet with top end customers on a regular basis with the aim of creating and maintaining solid client relationships.

People Management (15%)

• Drive a culture of transformation and innovation within Small and Medium Enterprise by encouraging knowledge sharing and new ways of doing things.
• Continuously mentor the management team of the area on proactive people management techniques.
• Embed formal Performance Development and informal coaching in the business unit.
• Coach the Small and Medium Enterprise’s Management team on how to conduct meaningful Performance.
• Development discussions with their direct reports and ensure that they conduct the process effectively.
• Review training needs analysis conducted by managers. Approve training budgets and review training expenditure to ensure that allocated funds were utilised.
• Establish and maintain a succession plan for the key roles in the area and review and approve succession plans for one level below.
• Review the outcome of the Talent Review process and approve nominations for the business unit. Review effectiveness of the formal Talent Management process
• With the support from the HRBP, interview and recruit direct reports and provide support to during the recruitment of their teams on request.
• Review workforce and recruitment plans for the area and reallocate resources where required together with the Senior People Partner.

Risk, Compliance & Controls (15%)

• Interface with the Risk & Compliance function at the country Head Office to achieve desired results.
• Review Risk Event Reports raised and provide guidance for future prevention.
• Initiate and regularly update plans for reduction of provisions/impairment. This role is directly accountable for the quality of the asset book.
• Accountable for compliance & control environment in the distribution network.

Any other duties that maybe assigned to you from time to time by the Bank.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)