Job Title:   Graduate Trainee-Software Development (No Experience Jobs)

Organisation: Jubilee Life Insurance Company Uganda

Duty Station:   Kampala, Uganda

About the Company:

Jubilee Life Insurance Company Uganda is the number 1 insurance provider in Uganda.  We boost of over 80 years of service provision all over East Africa.

Key Duties and Responsibilities:

• Analyzing (Performing research) business processes and Performing research on an organization’s current technology needs to develop recommendations for improvements to existing systems or processes and services.
• Working with software developers in a team environment to test new software releases.
• Participate in Designing/maintaining and updating new software applications, web solutions, and business reports or improving existing ones based on client/business needs
• Help with the software implementations by providing training and support for the staff who will operate the software/systems. (Preparing user manuals/ learning guides for systems developed).
• Setting up new computers, networks, and software for new employees.
• Provide low-level network administration services and assist in the first line of support for network infrastructure.
• Monitoring the health of the overall network and in-house legacy systems used, reporting problems and incidents as necessary.
• Providing support to IT staff responding to user requests.
• Communicate and coordinate customer/client concerns relating to IT.
• Installing operating systems and other computer software applications on new computers.
• Coordinating with other departments to ensure that all technology is working properly for the company.
• Supporting the maintenance of existing computer systems, including troubleshooting/debugging problems with hardware and software (technical support.
• Meet with business teams and technical support staff to evaluate and assess user satisfaction.
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.
• Organize and maintain IT resources.
• Assisting with computer network security by scanning for vulnerabilities and viruses
• Performing research at a supervisor’s request.

Qualifications, Skills and Experience:

• Computer Science, Information Technology, Software engineering, or Management Information Systems major.
• Minimum GPA of 3.0
• Familiar with System administration, basic knowledge in Networks, Java or PHP, Databases MySQL or Oracle, Web/Mob Programming, and Microsoft Office Suite.
• Ability to learn new technologies and can implement them.
• Anticipate problems (and escalates when appropriate), demonstrate strong prioritization and organization skills, is analytical, and detailed, and takes actions to complete tasks accurately and on time.
• Strong verbal and written communication.
• Excellent analytical and problem-solving skills.
• Ability to work well in teams.
• Strong work ethic, attention to detail and service oriented.

Interested candidates can send their application letters and academic documents to RecruitmentLife@jubileeuganda.com