Job Purpose

We are seeking a reliable and skilled General manager to join our team, responsible for planning, drawing schedules, and coordinating operations. The successful candidate will play a critical role in ensuring efficiency while maintaining the highest standards.

Job specification

• Prompt and accurate preparation of daily revenue and cost reports.
• Timely and accurate preparation of the Hotel's monthly accounts to enable management
• Manages employee personnel forms, including hiring, performance evaluations, payroll and benefits related information, required Federal and State postings, etc.
• Conducts coaching/counselling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations.
• Ensures that employee related issues are resolved in a manner consistent with company policies.
• Mentors and develops employees.
• Performs duties in all aspects of hotel operations whenever needed.
• Promotes 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to hourly associates.
• Ensures that all guest related issues are resolved in a manner consistent with the company’s
• Explains and manages financial activities.
• Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks.
• Participates and monitors monthly inventory of supplies and equipment.
• Ensures purchases made are within budget and by approved vendors access and monitor the Hotel’s performance.
• Timely preparation of the Hotel’s budget.

Candidate specification

• Educational requirements: Bachelors Degree in any Business related course
• Work experience: 3 -6 years working in a managerial position in a similiar industry

Required skills

• Proven ability to work under pressure.
• Attentive to details
• Ability to be a pro-active and positive team member
• Computer literate
• Good interpersonal skills
• Excellent written and oral communication skills
• Ability to handle confidential information professionally
• Honest and of impeccable integrity.