1.0 Background

Makerere University Retirement Benefits Scheme (MURBS) is a Mandatory Employer-Based Scheme established under irrevocable trusts to provide retirement benefits to employees of Makerere University and operates in accordance with its Trust Deed and Scheme Rules, as amended on 30 May 2023.

MURBS is committed to enhancing operational efficiency and data-driven decision-making. MURBS has grown over the years and is looking to develop a system that offers comprehensive information systems integration and reporting capabilities to support effective management.

MURBS invites qualified and experienced consulting firms/consultants to submit their Expression of Interest (EOI) for the requirements gathering necessary to develop and implement a comprehensive Management Information System (MIS). The purpose of this initiative is to gather detailed user needs and technical specifications to ensure the successful design, development, and deployment of the Management Information System (MIS).

2.0 Objectives of the Requirements Collection

The consultant/firm shall be responsible for achieving the objectives, which include:

1. To understand and document the detailed functional and non-functional requirements of the MURBS MIS.
2. To identify user needs across various departments and levels of management.
3. To establish technical specifications and data architecture needs.
4. To ensure alignment with organizational goals and compliance standards.
5. To provide a foundation for the subsequent design, development, and implementation phases.

3.0 Scope of Work

The selected consultant/firm will be responsible for:

1. Conducting stakeholder interviews and workshops across departments.
2. Reviewing existing systems (if any), workflows, and data sources.
3. Documenting current processes and identifying gaps.
4. Collecting and prioritizing user requirements.
5. Developing a comprehensive requirements specification document.
6. Validating requirements with stakeholders.
7. Providing recommendations for system features, integrations, and technical architecture.

4.0 Eligibility Criteria – Qualification and Experience

The Firm/Consultant must submit a detailed written statement to confirm the following minimum requirements:

1. Proven experience in requirements gathering for MIS or similar systems.
2. A strong understanding of data management, reporting, and analytics; and Public Financial Management (PFM) knowledge.
3. Experience working in the IT industry; at least 10 years in the software and system development industry.
4. Adequate technical and functional expertise. The Firm/Consultant should be familiar with the various stages of system development, from design to implementation and testing; and should be familiar with different requirements gathering methodologies.
5. Successful track record of similar projects undertaken, including different requirements gathering methodologies.

5.0 Responding to this Call

1. Interested parties should submit their EOIs, including:
   • i) Cover letter expressing interest.
   • ii) Company/consultant profile with relevant experience.
   • iii) Methodology/approach to requirements collection.
   • iv) List of key personnel involved.
   • v) Examples of similar projects undertaken.
   • vi) Tax clearance system.
   • vii) Proof of membership to a professional body in Uganda or internationally.
   • viii) Any other relevant information.

1. The EOI should be addressed to;

The Principal Pension Officer
Makerere University Retirement Benefits Scheme
P.O. Box 7827, Kampala
Lincoln Flats – B4, Makerere University
Tel: +256 (414) 531472
Email: info@murbs.mak.ac.ug

1. A completed and sealed EOI should be hand-delivered and submitted at the Scheme Office, and an electronic copy of the EOI should be sent to info@murbs.mak.ac.ug.

Disclaimer: This EOI is not a procurement contract and does not commit MURBS to select any respondent. It is an invitation for expressions of interest to facilitate the subsequent formal procurement process.

Deadline for Submission: 2 July 2025 (3:00 p.m.)

Licensed by the Uganda Retirement Benefits Regulatory Authority (RBS.0005