Front Desk Receptionist
Location | Kampala, Uganda |
Date Posted | June 23, 2024 |
Category |
Customer Service
Management |
Job Type |
Full-time
|
Currency | UGX |
Description
About Organisation:
Egis is a leading global consulting, construction engineering and operating firm. We work side by side with clients to build a more balanced, sustainable and resilient world.
Key Duties and Responsibilities:
- Help organize rotas and have a hands-on approach to general reception duties and providing a warm welcome to every visitor or caller with excellent customer care service.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Provide general administrative and clerical support to all staff members.
- Take and relay messages on behalf of the staff.
- Ensure knowledge of staff movements in and out of the organization
- Ensure tidy, healthy, and clean reception area at all times in addition to public areas – meeting rooms, conference rooms, public toilets, compound area, etc.
- Assist with the induction and instruction of staff in the use of all equipment associated with the Reception and Switchboard area to enable staff use the equipment effectively.
- Answer the telephone in a clear, positive, and professional manner to ensure good customer care of all enquiries.
- Receive and sort mail and deliveries.
- Schedule appointments and maintain appointment diary either manually or electronically.
- Organize conference and meeting room bookings.
- Perform other clerical receptionist duties such as filing, photocopying etc
- Perform ad-hoc administrative duties
Qualifications, Skills and Experience:
- Minimum qualification: Bachelor’s degree
- Experience level: Mid-level
- Knowledge: Telecoms Industry knowledge, Office administrative and clerical procedures, customer services & MS Office suite
- Experience: Minimum 2-3 years of experience as a Front Desk Receptionist/Personal Assistance/Records & Archive admin in a reputable organization preferably a Multi-National Corporation.
- Required Skills: Personal & Environmental Organization, Verbal and written communication skills, Professional personal presentation, Information management, Organizing and planning, Attention to detail, Initiative, Reliability, Stress tolerance
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