Front Desk Receptionist

at Egis
Location Kampala, Uganda
Date Posted June 23, 2024
Category Customer Service
Management
Job Type Full-time
Currency UGX

Description

About Organisation:

Egis is a leading global consulting, construction engineering and operating firm. We work side by side with clients to build a more balanced, sustainable and resilient world.

 

Key Duties and Responsibilities:

  • Help organize rotas and have a hands-on approach to general reception duties and providing a warm welcome to every visitor or caller with excellent customer care service.
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Provide general administrative and clerical support to all staff members.
  • Take and relay messages on behalf of the staff.
  • Ensure knowledge of staff movements in and out of the organization

 

  • Ensure tidy, healthy, and clean reception area at all times in addition to public areas – meeting rooms, conference rooms, public toilets, compound area, etc.
  • Assist with the induction and instruction of staff in the use of all equipment associated with the Reception and Switchboard area to enable staff use the equipment effectively.
  • Answer the telephone in a clear, positive, and professional manner to ensure good customer care of all enquiries.
  • Receive and sort mail and deliveries.
  • Schedule appointments and maintain appointment diary either manually or electronically.
  • Organize conference and meeting room bookings.
  • Perform other clerical receptionist duties such as filing, photocopying etc
  • Perform ad-hoc administrative duties

 

Qualifications, Skills and Experience:

  • Minimum qualification: Bachelor’s degree
  • Experience level: Mid-level
  • Knowledge: Telecoms Industry knowledge, Office administrative and clerical procedures, customer services & MS Office suite
  • Experience: Minimum 2-3 years of experience as a Front Desk Receptionist/Personal Assistance/Records & Archive admin in a reputable organization preferably a Multi-National Corporation.
  • Required Skills: Personal & Environmental Organization, Verbal and written communication skills, Professional personal presentation, Information management, Organizing and planning, Attention to detail, Initiative, Reliability, Stress tolerance

 

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