Front Desk Manager
| Location | Kampala, Uganda |
| Date Posted | April 24, 2025 |
| Category | Management |
| Job Type | Full-time |
| Currency | UGX |
Description
JOB DETAILS:
- Role Overview: The Front Desk Manager oversees the front office team, ensuring guests have a seamless check-in and check-out experience. They handle guest inquiries and ensure the front desk operates efficiently.
- Key Responsibilities:
- Supervise front desk staff and manage schedules.
- Handle guest check-ins, check-outs, and reservations.
- Address guest inquiries, complaints, and special requests.
- Train staff on customer service and hotel systems.
- Monitor front desk financial transactions and reports.
- Skills Required: Customer service, leadership, organizational skills, and proficiency with hotel management software.
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