JOB DETAILS:

The Field Service Representative serves as a company technical and administrative representative and deals with customer service assignment including on‑site supervision and direction of preventive maintenance, inspection, installation, commissioning, condition monitoring, overhaul and repair services.

KEY RESPONSIBILITIES

• • Ensure the work permit system is complied with. Ensure safe site and practices. Act as company representative on accident investigations.
  • Ensure customer expectations are met or exceeded. Ensure all maintenance and commissioning activities are carried out in accordance with Solar Engineering specifications, recommendations and best practices. Provide feedback on problems encountered and how they were resolved.
  • Maintain sufficient up‑to‑date product knowledge to allow repair and adjustment of mechanical, electrical, electronic and control components/process systems. Be capable of reading and using applicable drawings, ladder logic diagrams and technical manuals.
  • Maintain sufficient records to allow reasonable technical and financial choices to be made based on fact. Advise Solar and customers on issues related to warranty, logistics, engineering, project management, parts inventory, technical training and Maintenance Management systems.
  • Submit accurate work activity reports and non‑routine reports, if necessary.

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree or above in Electrical System, mechanical System, Engineering Maintenance, Industrial Engineering or Instrumentation, Aviation Engineer’s license, Marine Engineer’s Certificate
• 10 years of experience in a related industry
• Higher experience/skill levels may balance lower academic qualifications, and vice versa.
• Experience in an overseas/offshore environment is essential, also familiarity with rotating equipment and Program Logical Control “PLC” systems. This experience may be either mechanical or Instrument/Electrical and must be capable of a cross‑disciplined approach to the job.
• Sound understanding of Gas Turbine theory process, gas compressor theory, large generators and operational practice including control system logic and driven equipment processes in general, both upstream and downstream.
• The ability to program and perform troubleshooting on PLC systems is required.