JOB DETAILS:
Duties And Responsibilities
• Seek and educate potential Boda Loan customers on Mogo Loans SMC Ltd and its Boda Boda loan products.

• Meeting or exceeding weekly, monthly and yearly sales Targets.

• Maintaining an accurate record of sales, scheduled customer appointments and customer complaints.
• Following up on payment commitments made by customers to ensure compliance.

• Administration of Boda loans and monitoring closely all loan repayments to ensure that Portfolio quality is well managed.

• Screening and enrolling eligible customers by guiding them on the requirements for a Boda Boda loan.

• Calling potential customers to explain company products and encouraging purchases.
• Answering customers' questions and escalating complex issues to relevant departments.
• Developing and sustaining long-lasting customers.
• Analyzing competitors, products, and procedures for better delivery by Mogo Loans SMC Ltd.
• Provide regular feedback to the Branch Manager with any relevant information that will maintain and improve customer acquisition, repayments, and retention.
• Follow up will all defaulting customers to ensure that the Portfolio at Risk is maintained at acceptable levels.

Job Requirements
• A Minimum of a bachelor's degree in commerce, Business Administration, Education Economics, or any other relevant field.
• At least 2 years of working experience as a loans officer or in the Microfinance Industry. Between 22 and 32 years of age
• Must have a proven performance track record with a clean background.
• Preferably familiar with the Boda Boda Industry
• Experience in riding and should possess a valid riding/driving permit with class A.
• Must demonstrate high level of discipline and integrity.

Interested and suitable candidates should send their applications and up-to-date CVs to: careers@mogo.co.ug  with the subject "Field Sales Officer".