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Field Sales Agent

at Chrif Group (CFG) Company
Location Kampala, Uganda
Date Posted September 26, 2024
Category Sales and Marketing
Job Type Full-time
Currency UGX

Description

Job Summary

Field Sales Agent (FSA) is responsible for prospecting and selling Chrif Products and services through allocated markets. Additionally, the FSA will also provide a prompt, dependable, high-quality experience to all customers ensuring that they custom fitted to the products & services that meets their needs.

  • Minimum Qualification : Bachelors
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Key Deliverables  

  • Sales acquisition & growth
  • Growth of New & existing customers
  • Marketing & promotions
  • Customer service
  • Sales Reports

Key Responsibilities:

  • Develop sales strategies and determine sales forecast and projections.
  • Achieve and exceed daily, weekly & monthly sales targets by effectively promoting and selling products & services through physical & Online sales activities
  • Serves customers by selling products, solutions and meeting customer needs.
  • Proactively identify and qualify potential customers through various lead generation strategies
  • Convert qualified leads into paying customers by effectively demonstrating product value.
  • Proactively identify opportunities for upselling and cross-selling to existing customers.
  • Make inbound and outbound calls to sell company products.
  • Maintain up-to-date knowledge about product information and promotions.
  • Provide excellent services and ensure customer satisfaction.
  • Stay abreast with online marketing trends and competitors.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Collaborate effectively with colleagues from various departments (e.g., marketing, customer service) to ensure a seamless customer experience.
  • Maintain and develop long-term relationships with existing & new customers through ongoing communication and follow-up.
  • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Keeps Sales manager informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses

Experience & Knowledge required (to do the job):

  • Minimum High-level certificate with 3 years
  • Bachelors in any related field with 2 years in experience in sales,
  • Experience in communication and technology is an added value

Competencies:

  • Customer service & leadership skills
  • Be highly skilled in the use of Microsoft Office applications.
  • Have excellent written and verbal communication skills.
  • Ability to prioritise workloads and be capable of managing a broad range of areas.
  • Have sound judgement and a capacity for innovative thinking.
  • High level energy, enthusiastic and motivated.
  • Commitment to working efficiently and accurately

Applicants from Central region, Hoima and Entebbe are highly encouraged to apply.

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