Job Title:   Field Operations Assistant (3 Jobs)   

Organisation: Educate!

Duty Station:  Kamuli, Tororo and Iganga, Uganda

About the Company:

Educate! prepares youth in Africa with the skills to succeed in today’s economy. We tackle youth unemployment by partnering with schools and governments to reform what schools teach and how they teach it, so that students in Africa have the skills to attain further education, overcome gender inequities, start businesses, get jobs and drive development in their communities. Our model is delivered through practically-trained teachers and youth mentors. Educate!’s goal is to make this practical, skills-based model part of national education systems.

Job Summary:   Educate!, an award-winning non-profit social enterprise, is looking for self-driven, highly enterprising, and enthusiastic candidates to fill the Field Operations Assistant Positions(3) in Kamuli, Tororo and Iganga in Uganda. The successful candidates will join our high-performing Educate! Field Operations Team.

Key Duties and Responsibilities:

Mentor recruitment (10%)

• Use a mentor recruitment strategy to inform candidates for recruitment as per the mentor role profile.
• Source for motivated mentor candidates & hold interviews.
• Timely Submission of mentor-required paperwork.
• Keep CU to capacity including backup options at hand.
• Manage mentor exit smoothly while observing mentor exit strategy as stipulated in the mentor and Youth leader handbook.
• Keep the Mentor Recruitment Officer & Field Operation Coordinator team updated on community unit dynamics that best suit recruitment needs.
• Ensure that mentors are introduced & taken through their work standards during the orientation.
• Keep track of the mentor recruitment paperwork and upload it to Google Drive as guided by the management.

Data Quality Checks (Audits 30 %)

• Model & maintain high data management integrity when handling data requests in-person & virtually especially from face-to-face & virtual program monitoring forms.
• Collaborate with performance metrics during & after the Exp 4.0 implementation on any data collection efforts.
• Monitor/ observe at least each mentor once every program cycle & submit observation forms.
• Review the mentor Activity tracker from each mentor once a week & during peer circle meetings.
• Support mentors in meeting monitoring targets by running weekly check-ins & driving mentor targets.
• Responsible for scholar list reporting & mentor recruitment procedures.

Data Collection & reporting (20%)

• Coordinate all survey activities in the Cu & ensure accuracy & timely execution of reporting.
• Lead student focus groups to check on Exp quality implementation in the Cu
• Collaborate with the PO to support focus group discussions when & as required.
• Ensure quality implementation of the program through rigorous monitoring & providing quality program feedback
• Support Performance metrics in the dissemination & collection of the scholar-centricity forms
• Work with performance metrics to provide feedback on any data collection tools & also to improve on the data collection processes.
• Setting timeliness & ensuring that mentors adhere to the reporting submission timelines.
• Train mentors on the importance & usage of the data collection tool in the Cu
• Compiling updated mentor list in their community unit.
• All data is collected in real-time and work on all data mentors are missing
• Run weekly mentor check-in on scholar drops while reconciling with monitoring systems.
• Ensure that mentors have updated graduation data.
• Support mentors on offline reporting & tracking of scholar data.

Monitoring EXP 4.0 Sessions (40%)

• Plan & observe mentors’ group mentoring & Skills lab & business model assessment.
• Provide mentors with feedback on managing sessions, and conference calls especially during best practice Wednesday & also observe remote work standards.
• Provide feedback to the mentors directly depending on the quality of the SLs & GMs sessions delivered and share this feedback with the Exp team.
• Inform the mentor performance tracker based on the submission of the mentor in-class session observations/monitoring report and data collection
• Collaborate with Po to inform training gaps on session delivery

• Diploma in  Education or any other Business related field.
• year of professional experience in teaching or working with the in-school or Out-of-school youth is an added advantage.
• Basic computer literacy and experience: MS Word, Excel, PowerPoint, Email, Google Drive, etc.
• Engaging and interactive trainer with a passion for coaching team members, with experience in training and capacity building.
• Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here