About the job

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the poorest people in the world. The Brookings Institution estimates that $100B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $800M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 11 countries across North America, Africa, and the Middle East. We’ve also supported 19 large-scale, experimental research projects that indicate strong recipient impact of our programs – including the largest universal basic income experiment in history. We use concrete evidence to inform the design of our programs: from research results published in leading journals, to in-depth qualitative work. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.

Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn. We offer competitive salary and benefits, as well as performance-based bonuses.

Role Overview

The Internal Audit Manager (IAM) will play a central role in ensuring that Givedirectly delivers a gold standard product to donors and recipients. The Internal Audit Manager serves as the key ears and eyes of the organization on the ground and will be responsible for regularly synthesizing updates on team performance as well as field successes and challenges. The Internal Audit Manager will work entirely independently and separately from the rest of the field teams, to monitor any irregularities in team performance or behaviour. The role will reward exceptional personnel management, organizational skills, high-quality judgment on operational challenges, and a strong commitment towards driving both team and individual productivity and quality

Safeguarding and Fraud risk mitigation: Make Known the Unknowns

• Assess underlying risks related to GiveDirectly’s Operations
• Take the lead in investigating suspected fraud and abuse, including communicating appropriate matters to the Director Recipient Advocacy/Country Director for the necessary escalation.
• Lead the internal audit team in the detection of fraud; theft; bribery; Nepotism and undeclared conflicts of interest; by ensuring overt and confidential reporting, proactive detection, efficient data management, and corporate memory.
• Lead the transparent, accountable, and where needed collaborative investigation of suspected fraud; theft; bribery; nepotism, and undeclared conflicts of interest; to the effective disposal of such cases.
• Provide the lead in examining the quality of the Field team’s data against set GD data quality standards and report any cases of inconsistency.
• Conduct spot checks and in-depth investigations for suspected safeguarding risks and prepare incident reports, ensuring that detailing issues of concern are submitted to appropriate leadership within Givedirectly for escalation and referrals.

Internal Audit lead on compliance and building a compliance culture

• Keep up vigilance, avoid complacency, and remain steadfast in the efforts to maintain strong compliance programs, built on the foundation of GiveDiectly’s culture in which recipients’ interests are placed first.
• Maintain an active, visible and consistent commitment to a common standard of behaviour that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
• Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
• Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.

Program management

• Develop team annual and quarterly Objectives and Key Result areas in consultation with the Director Recipient Advocacy.
• Write up team work plans for all projects and share the same with team members.
• Draft project specific fraud and safeguarding risks in consultation with the Director Recipient Advocacy.
• Generate and oversee implementation of team Rosters for delivery of the work plan.
• Conduct quality checks through field shadowing and data reviews of team investigations and case notes.
• Ensure Internal Audit cases are closed within 30 days of opening.
• Write reports and dashboards that reflect team performance in relations to the set Objectives and Key Result areas and Internal Audit Operations quality bars.

People Management

• Promote effective team culture by encouraging recognition of positive achievements, planning team events periodically, and other team-building initiatives.
• Model ethical behaviour that encourages the team to report misconduct within GiveDirectly staff, partners, community and recipients.
• Conduct staff career growth needs assessments (through structured surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
• Identify, interview, hire, onboard and retain high capacity Internal Audit country teams.
• Monitor and plan staff leave; ensuring the work plan is delivered and work quality is not compromised.
• Manage conflicts and other risks within the team and escalate where appropriate.
• Conduct performance reviews for direct reports every six months and provide a report of the same to the HR Manager and Director Recipient Advocacy.
• Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skills.

Administrative roles

• Ensure all allowance requests and spent allowance requests are submitted correctly and promptly.
• Ensure timesheets are accurately submitted in a timely fashion.
• Resolve miscellaneous equipment requests.
• Liaise with the finance manager on the management of Petty cash and other financial obligations of the team.

Support to the Data team

• Act as the Africa focal point for Taroworks permissions requests and management. This role supports the data team in New York with dotted line reporting to a designated data associate.

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

About The Hiring Process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)

Take home skills assignment (~2 hours)

Second interview (1 hour)*

Third interview (1 hour)*

Final interview (1 hour)

Reference checks (30 mins each)

• For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!