Field Engineer- Central Region
Location | Kampala, Uganda |
Date Posted | June 23, 2024 |
Category |
Engineering
|
Job Type |
Full-time
|
Currency | UGX |
Description
About the job
Reporting to: Engineering Team Lead
Location: Central Region
Role type: Full Time
About SunCulture:
Founded in 2012, SunCulture’s Vision is to build a world where people take control of their environment
in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing
technology that solves the biggest daily challenges for the world's 570 million smallholder farming
households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers
in Africa and were selected by Fast Company as one of the World’s Most Innovative Companies in 2021.
Here is a good explainer video recently made by CNBC. Over the last 5 years the company has grown
significantly and now employs 400+ people around the world.
About The Role
As a Field Engineer, you will play a pivotal role in site survey, installation, maintenance, and
troubleshooting of solar-powered irrigation systems. You will work closely with our project teams, and
clients to deliver a enhanced customer experience. This position requires technical expertise in solar
energy systems, irrigation technologies, and strong problem-solving skills to address on-site challenges
effectively.
Key Responsibilities
- Undertaking Site visit for pre-feasibility and Feasibility site information collection and analysis,
designing irrigation systems to suite client needs
- Contacting clients to set preferred dates and installing the products within the set timelines.
- Lead and participate in the installation of solar panels, pumps, controllers, and associated
irrigation equipment at client sites.
- Perform system commissioning, including testing, calibration, and configuration of components
to ensure optimal performance.
- Conduct routine maintenance checks and inspections on installed systems to identify and address
any issues promptly while reporting emerging issues during after-sales as soon as they emerge
and working closely with the after-sales department to ensure quick resolution of after-sale issues.
- Diagnose and resolve technical problems related to solar panels, pumps, sensors, and irrigation
controls both remotely and on-site.
- Ensure all installations meet company standards, industry regulations, and client requirements.
- Maintain accurate records of installation, maintenance activities, and site reports, including
guiding clients through contract and warranty card completion
- Provide training to clients and end-users on system operation, maintenance procedures, and
troubleshooting techniques.
- Adhere to safety protocols and regulations during all field activities to prevent accidents and
ensure the well-being of yourself and others.
- Collaborate with internal teams and external stakeholders to coordinate project schedules, resolve
issues, and optimize system performance.
- Identify opportunities for process optimization, cost reduction, and performance enhancement in
collaboration with the engineering and project management teams.
- Proper time management to ensure all projects assigned are achieved within the timelines set
- Mentoring and in-field training of new engineers
- Complete a minimum of 2 technical tasks in a day, achieving a mean Turn Around Time of
under 2 days for jobs done and app adherence of 100% of all the jobs done
Does this sound like you?
- Degree/ Diploma in Mechanical Engineering or any other related field with specialization in
Agricultural equipment is an added advantage
- 2+ years of experience with solar grid pump systems and irrigation systems management.
Experience in installing drip irrigation systems will be an added advantage.
- Hands-on, detail-oriented, and with strong execution skills especially installation, after sales
and conducting surveys
- Good communication skills both written and spoken with the ability to interact freely with
customers of different levels and backgrounds.
- An independent thinker who is able to thrive in a fast-paced dynamic environment.
- In-depth knowledge of the industry and current trends adaptable for SunCulture
- Be organized and be an expert in time management
- An agile trainer capable of training and being trained and be very resilient and flexible
- Strong computer skills in, GSuite, Microsoft Office, database management experience in CAD
or other project design software is a plus
- Able to work in a dynamic environment with immense pressure and meet deadlines
- Comfortable with ambiguity and able to plan, be organized, and meet deadlines
- Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude
Interested?
Please apply online via this job portal. We respond to all candidates; however only shortlisted
candidates will be interviewed.
Please Note
SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for
employment without regard to age, ancestry, color, family or medical care leave, gender identity or
expression, genetic information, marital status, medical condition, national origin, physical or mental
disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual
orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.