Location:
Industry: Health Sector

Key Responsibilities:

• Greet and welcome patients and visitors in a warm and professional manner
•  Manage front desk operations, including answering phone calls, emails, and directing inquiries appropriately
• Schedule and confirm patient appointments
•  Maintain accurate and up-to-date patient records
•  Assist with patient registration and check-in processes
•  Handle billing, receipts, and assist in basic financial record keeping
• Coordinate with medical and administrative staff to ensure efficient clinic operations
•  Maintain a clean and organized reception area
•  Provide administrative support such as filing, scanning, and managing office supplies
• Adhere to patient confidentiality and uphold professional ethics at all times

Requirements:

• Female candidate preferred (due to sensitivity and cultural considerations in healthcare service delivery)
• Certificate or diploma in Secretarial Studies, Office Administration, or a related field
• Knowledge or background in basic accounting/bookkeeping is an added advantage
• Minimum of 1-2 years’ experience in a similar role, preferably in the health sector
• Proficiency in Microsoft Office Suite and office equipment
•  Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Customer service-oriented with a compassionate and patient-friendly approach

Desired Attributes:

• High level of professionalism and integrity
• Ability to work under pressure in a fast-paced environment
• Attention to detail and accuracy
•  Team player with a positive attitude