Job Description:

We are seeking a dedicated and friendly female Assistant Manager to assist in overseeing the daily operations of our guest house. The ideal candidate will work closely with the management team to ensure excellent guest service, smooth operations, and a welcoming environment.

Responsibilities:

• Assist in managing day-to-day operations of the guest house.
• Supervise and support staff to ensure high-quality guest service.
• Handle guest check-ins, check-outs, and reservations.
• Address guest inquiries, complaints, and special requests promptly and professionally.
• Ensure rooms and common areas are clean, well-maintained, and meet quality standards.
• Implement health and safety procedures to ensure guest satisfaction.
• Handle administrative tasks such as reporting and budgeting.

Qualifications:

• Previous experience of at least 1 year in hospitality as an Assistant Manager or in a similar setting.
• Housekeeping is a plus and knowledge of POS systems is a must.
• Excellent customer service and communication skills.
• Strong leadership and problem-solving abilities.
• Ability to work independently and as part of a team.
• Flexibility to work various shifts, including weekends and holidays.

Requirements:

• Must have a National Identification Number (NIN) and Tax Code.
• Must have a bank account.
• Must be a team player.
• Must be able to commute or live in the area.
• Payment terms to be confirmed.