Main Purpose:

To ensure that the MTN Uganda Home Broadband installations are in compliance to acceptable technical standards and regulatory requirements and customer experience. To ensure all relevant processes are followed to implement quality control during design, installation, acceptance testing and commissioning of FTTx projects.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Quality Engineer Home Broadband

Reports to: Senior Manager Technology, Home Broadband

No. of Vacancies: 2

Main Job Functions:

• Ensure adherence to quality and industry standards, as well as compliance to environmental and regulatory guidelines for FTTx projects.
• Conduct regular site inspections for fiber installations, end to end terminations and all related civil works.
• Review Bill of Materials and Bill of Quantities preparation and execution for different fiber works.
• Carry out preliminary and final acceptance test procedures for completed works.
• Identify defects and installation snags and recommend corrective measures.
• Maintain accurate records/documentation of test results, quality audits, corrective actions and as-built files.
• Prepare accurate quality reports for management and relevant stakeholders.
• Ensure end-to-end connectivity meets customer experience service-level agreements (SLAs).
• Support troubleshooting and resolution of quality-related issues including root cause analysis and process improvements.
• Audit of network infrastructure and recommend corrective actions for quality issues.
• Contractor and vendor management to ensure adherence to quality benchmarks.
• Train field teams on best practices and undertake research to enhance efficiency of quality processes

Education

• Bachelor’s degree in Telecommunication / Electrical Engineering or any other relevant degree.
• Or Diploma in Telecommunications Electrical/Telecommunications Engineering, with recognized Certifications such as CFOT (Certified Fiber Optic Technician), FOA, or equivalent fiber optic credentials.

Work Experience

• A minimum of two years in FTTx deployment.
• Must have strong understanding of GPON architecture and network delivery.
• Must have a valid driving license with at least two (2) years driving experience

Skills / physical competencies:

• Driving skills with valid driving license carrying at least two years driving experience for field work.
• Fiber Installation and Deployment Certifications.
• Certifications or training courses on GPON Deployment will be of advantage.
• Proficiency in Microsoft Software (MS Excel, MS Project, MS Work, MS Power Point, SharePoint etc.
• Project Management with certification (PMP) will be of advantage.
• Proficiency in Map reading and survey tools (Google Earth, QGIS, Microsoft Visio)
• Experience in handling Right of Way processes.
• Strategic Planning with ability to develop and implement quality plans, perform audits, and use statistical tools for analysis.

ABOUT US

We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.