MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Engineer FTTH Ops (Level 2)

Reports to: Senior Consultant SAC

No. of Vacancies: 1

Main Job Functions:

• Develop and implement standardized handover process defining acceptance criteria, documentation requirements, and sign-off procedures for all FTTH installations. 
• Conduct site acceptance testing and quality inspections of fiber splicing, enclosures, cable routing, and labelling before accepting contractor handovers. 
• Monitor and optimize FTTH network performance through continuous metrics analysis, proactive fault detection, and corrective measures. 
• Manage fault resolution including troubleshooting complaints, dispatching field teams, and ensuring timely service restoration within SLA targets. 
• Conduct regular audits of fiber infrastructure to identify poor installations, unauthorized modifications, or documentation gaps and document remedial actions. 
• Coordinate with contractors ensuring adherence to installation standards through technical guidance, method statement reviews, and site supervision. 
• Establish quality control checkpoints at all FTTH deployment stages including pre-installation surveys, construction inspections, and post-activation verification. 
• Implement corrective action processes for poor quality work, tracking defects and holding contractors accountable through contractual mechanisms. 
• Coordinate preventive maintenance activities including connector cleaning, enclosure inspections, splice verification, and documentation updates. 
• Generate regular operational reports on network performance, fault statistics, quality metrics, handover status, and improvement initiatives. 
• Develop standard operating procedures for all FTTH operational activities ensuring consistency, quality, and compliance with technical standards                                                                 

Education 

• Bachelor’s degree in Telecommunication / Electrical Engineering or any other relevant degree.

Work Experience       

• A minimum two (2) years’ experience in a similar role                                                                                                                                                                                                                                                             

Skills / physical competencies:

• Negotiation skills         
• Process engineering skills                                                                                  
  • A highly specialized technologist with mathematical, statistical and problem-solving abilities. 
  • Lateral thinking and general systems-interconnectivity knowledge.              
  • Excellent Digital and computing skills.                                                                                                       
  • Leadership skills                                                                                                                   
  • Communication skills                                                                                                                         

ABOUT US

We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.