EFM- ICASS Quality Control / Make-Ready Coordinator

at U.S. Mission
Location Kampala, Uganda
Date Posted October 1, 2024
Category Embassy
Management
Quality Assurance
Job Type Full-time
Currency UGX

Description

JOB DETAILS:
Summary:
The U.S. Mission in Uganda is seeking eligible and qualified applicants for the position of ICASS Quality Control/Make-Ready Coordinator.

The work schedule for this position is: Full Time, 40 hours per week.

Start date: Candidate must be able to begin working within a reasonable period of time following receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Basic Function:
• The position supports the International Cooperative Administrative Support Services (ICASS) operations, ensuring that ICASS sections meet standards in the delivery of ICASS services to customers, and advises the Management Officer on special projects and areas of focus needed to improve service delivery.
• As the ICASS Residential Make-Ready Coordinator, s/he ensures a coordinated approach among ICASS sections that prepare residences for occupancy of incoming staff.

QUALIFICATIONS AND EVALUATIONS
Education:
• Two years of University Studies is required.

REQUIREMENTS:
Experience:
• Two years of general office experience in customer-focused work environment is required.
• Job Knowledge: General administrative and office procedures is required.

EVALUATIONS:
• Language: Level 4 (Fluent) speaking/reading/writing of English is required. This may be tested.

Skills And Abilities:
• Excellent drafting skills (English), strong interpersonal, presentation, and organizational skills required.
• Must demonstrate expertise in customer-focused management, including sound judgment and creative problem-solving in addressing issues varying in volume, scope, and complexity.

• Ability to remain tactful and professional at all times.

• Must be able to adapt to changing circumstances and be able to juggle dozens of different, often time-sensitive tasks in a variety of specialized areas. Level 1 Typing is required.

• Proficiency with Microsoft Office applications (Excel, Access, PowerPoint).

• Must have a valid, current driver’s license (minimum of Class B license) and must have had a valid driver’s license for a minimum of five (5) years. Must be able to obtain a Secret security clearance.

QUALIFICATIONS:
• All applicants under consideration will be required to pass medical and security certifications.

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