JOB DETAILS:
Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.
At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility.

We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our People & Facilities Department would like to welcome a detail-oriented.
Education Partner in our office in Kampala, Uganda

Responsibilities
• Facilitate client trainings through workshops and webinars in line with the set content.
• Assist clients to learn and understand how to trade in CFDs (Currencies, Stocks, Indices and commodities)

• Train and assist clients on how to operate the trading platforms: FX Pesa, MT4, MT5.
• Thorough understanding of Fundamental and Technical Analysis and ability to instruct and apply them to answer client queries in relation to Online Trading
• Work in collaboration with Account Managers on client journey to fast-track client conversion, acquisition and client retention
• Align with FX Pesa compliance protocol in relation to KYC, AML, and CTF in all client engagements
• Work in collaboration with the Lead Education Partner to develop a schedule to assess training needs
• Conduct client surveys and interviews for revision and restructuring training content delivery and pedagogy
• Consult with other education partners, managers, and leadership
• Conceptualize training materials based on data and research
• Communicate training needs and online resources
• Create training strategies, initiatives, and materials
• Test and review created educational materials
• Maintain a database of all training materials
• Instruct employee training and onboarding
• Contribute to, plan and submit content for the social media calendar in relation training
• Conduct training through new materials

Skills & Competencies
• Ability to train and use instructural learning materials and methods.
• Understanding of the sales administration process.
• Excellent interpersonal and team management skills
• Strong analytical and organizational skills.
• Ability to convey complex and compelling information for a diverse audience.

Experience Requirements
• Bachelor’s Degree
• 2+ years experience in education or training environment
• Experience in a sales management capacity.
• Proven track record in revenue growth management strategies
• Small and mid-size business funding experience is a plus.
• Knowledge of the client journey in a sales environment