JOB DETAILS:

Responsibilities:
• Manage online sales platforms, including Jumia and TikTok, to ensure smooth order processing.
• Oversee inventory management and stock control to prevent shortages or overstocking.

• Respond promptly to customer inquiries, providing exceptional service and resolving complaints.

• Monitor and analyze sales data to identify trends and improve performance.
• Develop and implement marketing strategies to increase online visibility and sales.

• Collaborate with internal teams to coordinate order fulfillment and delivery processes.

Qualifications:
• Bachelor’s degree in Business Administration, Marketing, IT, or a related field.
• Proven experience in e-commerce, digital marketing, or order management (2–4 years preferred).

• Strong understanding of online sales platforms, digital marketing tools, and analytics.
• Excellent organizational and time management skills.
• Ability to handle customer service interactions professionally.
• Familiarity with logistics and inventory management processes.

1. Interested candidates are invited to send their applications and updated CVs to the email: matsiko.cyn@gmail.com. 
2. Please ensure your application reaches us.
3. Only shortlisted candidates will be contacted.