DTC Sales Specialist

at REMI-Resource Mobilization Initiative
Location Kampala, Uganda
Date Posted October 13, 2025
Category NGO
Sales and Marketing
Job Type Contract
Currency UGX

Description

Job Summary

We are seeking a DTC Sales Specialist to drive customer acquisition, revenue growth, and contribute to the core pieces of our sales and marketing approach. This is not just a sales position for a sales Specialist. It’s an opportunity to build meaningful relationships, this role goes beyond traditional sales, combining dynamic customer interactions

  • Minimum Qualification : Bachelors
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Key Responsibilities:

Sales Execution

●      Identify and engage with potential customers through inbound and outbound sales efforts.

●      Qualify leads, guide them through the sales process, and close deals effectively.

●      Deliver tailored product demos and clearly articulate the value proposition.

GTM Strategy Execution

●      Work closely with marketing and retention teams to design, implement, and execute sales campaigns tailored to specific customer segments.

●      Provide real-time market feedback to refine positioning, pricing, and product features.

●      Identify process inefficiencies and recommend improvements to the sales GTM strategies.

●      Analyse the effectiveness of campaigns, identifying trends and actionable insights for continuous improvement.

Customer Insights & Feedback

●      Act as the voice of the customer, gathering insights on pain points, objections, and preferences.

●      Share actionable feedback with cross-functional teams to enhance customer experience and optimise offerings.

Team Collaboration

●      Work closely with marketing and your team on outreach campaigns and demand generation efforts.

●      Partner with customer success teams to ensure smooth onboarding and seamless customer handoffs.

●      Embrace teamwork by collaborating openly, communicating transparently, and supporting collective goals.

●      Contribute to the development of sales enablement tools, resources, and training materials.

Metrics & Reporting

●      Track and analyse sales activities, customer interactions, and pipeline performance.

●      Use data to identify trends, opportunities, and areas for improvement.

●      Consistently meet and exceed sales targets while supporting broader Sales initiatives.

What Sets This Role Apart

●      Exceptional Earning Potential: Top performers earn more than $30,000 USD annually, with median income surpassing $20,000 USD, well above local averages in emerging markets.

●      Strategic Impact: You’ll play a key role in executing and refining marketing campaigns that shape our customer acquisition strategy.

●      Team-Driven Environment: Success here is collaborative, not competitive. Your ability to work with a team, not against one, is critical. NO EGO allowed.

●      Growth Opportunities: Our rapid expansion offers significant career advancement potential for high performers.

●      Life-Changing Impact: This role empowers you to grow personally, professionally, and financially while making a difference in your community.

●      Startup Energy: Join a vibrant, flexible, and innovative environment where your contributions truly matter.

What We’re Looking For

●      Exceptional Written and Verbal English: Outstanding written communication is non-negotiable. Your fluency and ability to articulate ideas clearly and effectively are critical.

●      Sales and Direct Customer Expertise: At least 3 years of experience in a phone-based sales role, with 80%+ of your day spent engaging with customers and hands-on involvement in outbound campaigns.

●      Large-Scale Campaigns: Familiar with creating outbound and outreach campaigns via multiple channels. Structured marketing, Email, SMS, Voice SMS, and Direct Mail.

●      Team-Oriented Mindset: You thrive in a collaborative environment, communicate transparently, and align with team goals.

●      Strategic Thinking: Ability to align individual sales activities with broader GTM objectives and adapt your approach based on campaign needs.

●      Driven and Strategic: You’re resilient, results-oriented, and capable of adapting your approach to align with customer and company objectives.

●      Prepared to Succeed: You have a quiet, distraction-free workspace, your own computer, and a reliable wired internet connection.

●      Background Knowledge in Salesforce, Google Docs, Microsoft Office, Tech tech-savvy

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