Direct Sales Representatives

at Tropical Bank Uganda
Location Kampala, Uganda
Date Posted July 15, 2025
Category Banking
Sales and Marketing
Job Type Full-time
Currency UGX

Description

Job Description/Requirements

The position holder will be responsible for generating new business opportunities, executing sales activities, and acquiring new clients for the bank, as well as cross-selling bank products and solutions to the clients.

He/she will work with stakeholders (i.e., branches, credit, segment managers, bank staff and customers) to ensure clients are properly onboarded and served.

Qualifications 

  • A bachelors degree in a recognized university.
  • Marketing and sales qualifications would be an added advantage.
  • Experience in working in a banking industry would be an added advantage.
  • Ability to analyse business opportunities and make value adding recommendations.
  • Result driven with a track record of demonstrable networking, selling and influencing skills as well as ability to identify new opportunities.
  • Knowledge of MS Office tools (excels, word, project and power point).
  • Understanding of the bank products and services and knowledge of the banking operations issues in Uganda.
  • Proactive and quick response to customers and employees’ queries.
  • Excellent interpersonal skills.
  • Fluent in English language and other local language preferably Luganda particularly for explaining purposes to the bank customers who do not understand English language.

Experience

  • Having participated in any sales /marketing activities.
  • Recognise opportunities in the market for sales, cross-selling, upselling opportunities and convert leads to bank customers.
  • Formulate and implement daily a sales action plan.
  • Maintain a visible and active presence in the local market to establish new opportunities for sales activations and banking days.
  • Identify possible new schemes in conjunction schemes relationship managers and manager consumer banking.
  • Attend to all sales activities and carry out presentations in activities organised by the bank.
  • Ensure attendance of all mandatory trainings organised by the bank.
  • Attend meetings and provide daily reports and accountability to the supervisor.
  • Deliver set targets in assets, liabilities and digital channels.
  • Foster a team approach by actively building strong working relationship with other bank staff.
  • Attend to and resolve customer queries, inquiries or complaints in collaboration with other staff or departments.
  • Ensure compliance to the bank set policies and procedures.
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