JOB DETAILS:
Reporting to the Team Leader – New Business, the role holder will directly promote dfcu bank products and services under the retail banking domain to customers through face-to-face interactions, focusing on building relationships and achieving sales targets across the dfcu bank network.

Key Accountabilities
• Achieve set targets. (Accounts, Personal Loans, Deposits, Agency Banking/E — Channels).
• Planning and organizing daily work schedules to call on existing or potential Customers.

• Attending field activation for potential client sourcing.
• Monitoring competition by gathering current marketplace information.
• Ensure client KYC/ documentation is well done for both personal loans and accounts.
• Attend to customer queries and complaints.
• Prepare daily performance reports and business pipelines.
• Grow the personal asset and liability portfolio of the bank to achieve the sales targets.

• Increase product penetration for personal banking clients by cross-selling and proactively recommending new products.
• Conduct regular face-to-face customer visits.
• Onboard new customers on alternate channels.
• Comply with KYC, AML & suspicious transactions reporting and ensure that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements.

Knowledge, Skills, And Experience Required:
• The applicant for the dfcu Bank Direct Sales Representative career opportunity must hold a bachelor’s degree in any field preferably business-related.
• Credit in mathematics and English at O’ level is a must.
• Relevant working experience (especially in Sales) is an added advantage

• If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates.
Only short-listed candidates will be contacted.
• Please note that all recruitment terms and conditions as stated in the HR Policies and Procedures Manual shall apply