JOB DETAILS:

PURPOSE OF THE ROLE

To mobilize customer deposits, scaling up of mobile and SMS banking while maintaining proactive customer advisory relationship management that includes effective selling/ cross selling and structuring of solutions for potential and existing customers in line with the set targets and strategic objectives of the bank

MAIN JOB RESPONSIBILITIES

• Drive the acquisition of customers, mobilize deposits as per set targets and drive the scale up of mobile banking.
• Educate customers on product benefits and usage.
• Relationship Management to enhance customer retention and ensure that BRAC Uganda Bank becomes their bank of choice
• Identify and exploit cross-selling opportunities that embed the bank and its products with customer needs.
• Directly involved in Sales mobilization drives organized by the branch or head office.
• Provide daily sales activity plans and reports on on boarding and digital channel recruitment to the Branch Manager and Manager Savings Mobilization.
• Ensure that all dealings with existing and potential customers are in compliance with KYC and AML requirements.
• Perform any other duty that may be assigned

REQUIRED QUALIFICATIONS AND SKILLS

• Diploma/Bachelor in any field.

KNOWLEDGE, SKILLS & COMPETENCES

• Business acquisition
• Basic knowledge of Digital Banking.
• Territory Management Skills
• Have good customer care/service skills
• Lead generation
• Should be responsible for Accounts management
• Have customer retention skills and abilities
• Negotiation skills are vital assets to the jobholder.
• Product Knowledge
• Sales forecasting.