About Organisation:

Boresha Credit Services provides solutions that span the entire debt lifecycle, Debt collection, Debt recovery and restructuring, receivable outsourcing and related ancillary services.

Job Summary: We are looking for proactive and results-oriented Debt Collection Officers (30) to join our growing team. The successful candidates will play a key role in recovering outstanding debts, maintaining positive client relationships, and supporting the company’s overall financial performance.

Key Duties and Responsibilities:

• • Contact clients to follow up on overdue accounts through phone calls, emails, and field visits (where applicable).
  • Negotiate repayment plans while maintaining professionalism and empathy.
  • Escalate unresolved cases to the Team Leader for further action.
  • Maintain accurate records of all collection activities in the system.
  • Ensure compliance with company policies, ethical standards, and regulatory guidelines.
  • Provide feedback to improve debt recovery strategies.

Qualifications, Skills and Experience:

• Diploma or Bachelor’s degree from a recognized university.
• Experience in debt collection, credit control, or customer support services will be an added advantage.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work under strict deadlines to meet set targets.
• Good computer skills and familiarity with debt management systems will be an advantage
• High level of integrity, Confidentiality, persistence and resilience.

What We Offer

• Competitive salary with performance-based incentives.
• Training and continuous professional development.
• Opportunity to grow within the company.

Interested candidates should send their CV and cover letter to info@boresha.co.ug cc boreshaug@gmail.com by 17th November 2025, clearly indicating “Debt Collection officers” in the subject line.