Data Manager

at Finca Microfinance Bank
Location Kampala, Uganda
Date Posted March 6, 2020
Category Data Entry
IT / Information Technology
Job Type Full-time
Currency UGX

Description

Key Roles & Responsibilities
The position requires an individual who is full of energy, has a good attitude, creative, results driven and keen on helping BrightLife meet its customer targets and product growth strategic objectives. S/he will be responsible for:

Data management and process optimization

  • Contribute to the identification of data analysis functionalities needs and the architecture of data reports
  • Develop and manage BrightLife’s databases, develop dynamic visual dashboards, graphs, and reports that are easily interpretable and accessible
  • Troubleshoot database issues
  • Evaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning data

Business data analysis

  • Clean, mine, extract, collate and analyze large and complex datasets, using statistical techniques where appropriate, to uncover trends, patterns, relationships, and draw valid inferences using analytics
  • Create and perform sophisticated and robust SQL queries to gather reporting data for business development and strategy purposes
  • Use data to monitor the health of the business and keep stakeholders apprised of key metrics and insights. Filter and “clean” data to predict performance indicators
  • Design randomized, controlled experiments to understand levers available to improve customer segmentation, repayment, retention, etc.
  • Perform analyses, with statistical tools as appropriate to evaluate the impact of pilots and other interventions
  • Leverage a variety of internal and external data sources to help BrightLife grow its business and maximize its credit repayment
  • Manage and maintain all data sharing related relationships with all BrightLife 3rd party vendors.

Team, Strategy and Leadership

  • Train managers on data tools/skills to grow data capacity and culture at BrightLife
  • Stay informed of best practice and technological developments in order to recognize improvement opportunities and articulate the potential benefits these could bring to the role
  • Gain support and buy-in for proposed improvements from key internal stakeholders; communicate key insights to different interest groups in a compelling way.
  • Maintain a cordial and yet professional working relationship with all BrightLife staff.

Job Requirements

Required Skills & Experience
  • Degree in computer science, statistics, or a related field
  • At least 3 years of proven experience in business data analysis
  • Strong SQL languages skills, comfortable writing queries, data processing scripts, and understanding data structures
  • Advanced quantitative analysis skills and proficiency in Excel, including most Excel add-ons, and the capacity to build outstanding charts, diagrams and dashboards
  • Proficiency in BI analytics tools skills
  • A robust analytical skill-set, endless curiosity and a desire to think outside the box
  • Keen eye for detail and investigation abilities
  • Demonstrated expertise in strategic analysis to inform decisions
  • Sense of adventure and willingness to dive in, think big, and execute with a team
  • Experience as a collaborative, hands-on team player and eagerness to learn new tools and / or roll-up sleeves to get the job done,
  • Deadline-driven, organized and able to multitask
  • Outstanding written and verbal communication skills (English)
  • Demonstrate passion for BrightLife’s mission, values and customers
  • Thrives on teamwork
  • Demonstrated entrepreneurial or entrepreneurial experience inside a larger company

    Location Requirements

    This position is based in Kampala, Uganda and the right candidate is required to reside and engage in roles within the respective country of operaions.
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