KEY RESPONSIBILITIES

•  Payment Data Entry: Accurately enter client loan payments into the company’s loan management system on a real-time or same-day basis.

•  Account Reconciliation: Assist in reconciling payment records with bank statements or any available payment modes and client accounts to ensure accuracy.

•  Default Flag Management: Monitor and update client account statuses to prevent incorrect default flags and facilitate timely reversals where necessary.

•  Routine Data Updates: Perform regular updates to client records, loan schedules, and other relevant databases as directed.

•  Document Filing & Archiving: Maintain organized physical and digital records of payment receipts, client documents, and verification forms.

•  Data Quality Control: Identify and report discrepancies, duplicate entries, or anomalies in payment and client data.

•  Reporting: Generate daily, weekly, and monthly reports on payment entries, backlog status, and data accuracy metrics.

•  Compliance: Ensure all data entry activities comply with company policies, data protection regulations, and industry standards.

Administrative Support:

•  Respond to internal queries regarding payment statuses and client account information.

•  Coordinate with the finance and collections teams to resolve payment-related discrepancies.

•  Support the Verification team by preparing documents and data summaries for loan verification and approval processes.

QUALIFICATIONS & REQUIREMENTS

Minimum Education:

•  Diploma in Business Administration, Information Technology, Accounting, Records Management, or a related field from a recognized Ugandan institution

•  Minimum of 3-4 years of experience in data entry, records management, preferably in a financial services, banking, or microfinance environment.

•  Experience with loan management systems, banking software, or ERP systems is an advantage.