JOB DETAILS:

MultiChoice Uganda is looking for a CVM Growth Manager to join their team.

To focus on delivering the DStv and GOtv business targets for Reconnects, Disconnects,

Active Days, New customer’s onboarding and decay management, Campaign management
and Customer Satisfaction as per budget contributing to the formulation of CVM strategy and
ensuring its correct implementation. To be responsible for all CVM related activities in-
market, complete and up-to-date understanding of the customer base behavior and trends as
well as to maintain a highly skilled and motivated team to ensure maximum efficacy.

Does this sound like you?
• Bachelor’s degree in any of the following subjects: Business, Economics, Marketing, Communication, Science, or Mathematics.
• 4+ years of professional Commercial or Marketing experience, ideally within the pay-TV or telecommunications industry, and at least 2 years in a senior management role.
• Strong experience in customer experience and journey, churn retention, campaign management, and customer lifecycle management.
• Business sales experience in Uganda.