Customer Service Team Member

at KFC Uganda
Location Kampala, Uganda
Date Posted January 15, 2025
Category Customer Service
Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:
Key Responsibilities:
As a Customer Service Team Member, you will be responsible for ensuring a positive experience for every customer. Your roles will include:
• Receiving and welcoming customers at the front of the house.

• Providing excellent service by taking orders, answering questions, and resolving customer inquiries in a friendly and professional manner.
• Handling cash transactions efficiently and accurately as a cashier.

• Acting as a lobby host to guide customers, ensuring they feel comfortable and satisfied.

• Performing lobby cleaning duties to maintain a clean, organized, and welcoming environment for customers.

• Packaging customer orders accurately and efficiently at the counter to ensure quality service delivery.

Skills and Competencies Required:
• Strong interpersonal and communication skills.
• Excellent customer service and problem-solving abilities.
• Ability to work in a fast-paced, team-oriented environment.

• Attention to detail and time management skills.
• Flexibility to work shifts, including weekends and holidays.

Applying Instructions

Submit your CV and application letter indicating KFC KITETIKA TM APPLICATION in the subject line.
• Join the KFC family and spice up your career! Let me know if you need more details.

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