JOB DETAILS:
About Us:
At Luba Properties, we are committed to making land ownership in Uganda accessible to everyone. We simplify the process of acquiring land titles, ensuring that every Ugandan has the opportunity to secure their future.

Position: Customer Service Representative
Location: Kampala, Uganda
Employment Type: Full-time

Key Responsibilities:
• Engage with customers professionally to provide exceptional service and build long-term relationships.
• Respond to customer inquiries and provide timely and accurate solutions.

• Assist clients through the land purchase and title acquisition process.
• Promote Luba Properties’ services to potential clients and provide tailored solutions to meet their needs.
• Handle payment collection and follow up on outstanding balances when necessary.
• Collaborate with the sales and administrative teams to ensure customer satisfaction.

Qualifications:
• Proven experience in customer service, sales, or collections.

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office; familiarity with CRM systems is an added advantage.
• A diploma or degree in a relevant field is preferred but not mandatory.

• If you believe you are the right fit for this role, prepare your CV and cover letter and deliver them in person to our office at:
Plot 20 LUBA House Mpereerwe, Kampala