Customer Service Representative

at Ryra Investments Ltd
Location Kampala, Uganda
Date Posted January 4, 2021
Category Customer Service
Management
Job Type Full-time
Currency UGX

Description

About US:

Ryra Investments Ltd is a Licensed Money Lending Finance Company in Uganda by UMRA trading under the Trade Mark “RIPAY.”

Key Duties and Responsibilities:  

  • Respond and resolve to client support queries.
  • Train Clients on our services and solutions.
  • Generate Client Daily support reports.
  • Escalate unresolved Client queries to the General Manager for action.
  • Work in Shifts (Include Day and Night shifts).

Qualifications, Skills and Experience:

  • The ideal candidate must hold a Bachelor’s Degree.
  • Ability to maintain strong ethical and professional values.
  • Client focused.
  • God Fearing with Integrity / Sound Morals
  • Good communicator in both written and spoken English
  • Dealing with complexity
  • Customer focused and results oriented

PS: A comprehensive background check will be undertaken

Applying Instructions

All candidates should send a resume and capability statement to

contact@ripayapp.com

WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to info@everjobs.ug