JOB DETAILS:
Job Summary
We are seeking a highly organized and customer-focused Customer Service and Sales Administrator to join our team. The successful candidate will provide exceptional customer service, handle sales inquiries, and perform administrative tasks.

Key Responsibilities
Customer Service
• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely and professional manner.

• Provide product/service information to customers.

Sales Administration
• Handle sales inquiries and follow up on leads.
• Process sales orders and ensure accurate data entry.
• Maintain sales records and reports.

Administrative Tasks
• Perform general administrative duties, such as filing, data entry, and record-keeping.
• Maintain a clean and organized workspace.
• Provide support to the sales and customer service teams.

Requirements
• 1-2 years of experience in customer service and sales administration.
• Diploma or equivalent required; degree in Business, Marketing, or related field preferred.
• Excellent communication, organizational, and time management skills.

Desirable Qualifications
• Experience in a fast-paced customer service and sales environment.
• Knowledge of sales principles, methods, and techniques.
• Proven track record of providing exceptional customer service.

What We Offer
• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Dynamic and supportive work environment.
• Recognition and rewards for outstanding performance.