Customer Service Agent
Location | Kampala, Uganda |
Date Posted | May 26, 2025 |
Category | Communication Customer Service |
Job Type | Full-time |
Currency | UGX |
Description

Job Description
WE ARE LOOKING FOR AN EXPERIENCED CUSTOMER SERVICE AGENT
1. Mission
Generate customer feedback on product experience and customer service efficiency.
2. Responsibilities:
Handling customer inquiries and complaints,
Recording tickets,
Escalating issues to supervisors,
Documenting information,
Staying knowledgeable about products/services
3. Advantages:
opportunities for professional growth, competitive compensation and other benefits.
4. Criteria
Having at least a diploma in Communications, Business Social, or IT, proficiency in computer (MS Office)
Good communication skills, phone etiquette, listening, good data entry, multitasking, resilience, and teamwork abilities.
Applying Instructions
IF INTERESTED SEND A MAIL TO: INFO@GAMEPROSUG.COM
NOTE: ONLY ONLINE APPLICATION WILL BE CONSIDERED.