Customer Service Agent

at SBA Uganda
Location Kampala, Uganda
Date Posted May 26, 2025
Category Communication
Customer Service
Job Type Full-time
Currency UGX

Description

Job Description

WE ARE LOOKING FOR AN EXPERIENCED CUSTOMER SERVICE AGENT

1. Mission
Generate customer feedback on product experience and customer service efficiency.
2. Responsibilities:
Handling customer inquiries and complaints,
Recording tickets,
Escalating issues to supervisors,
Documenting information,
Staying knowledgeable about products/services
3. Advantages:

opportunities for professional growth, competitive compensation and other benefits.

4. Criteria

Having at least a diploma in Communications, Business Social, or IT, proficiency in computer (MS Office)
Good communication skills, phone etiquette, listening, good data entry, multitasking, resilience, and teamwork abilities.

 

Applying Instructions

IF INTERESTED SEND A MAIL TO: INFO@GAMEPROSUG.COM

NOTE: ONLY ONLINE APPLICATION WILL BE CONSIDERED.

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