Customer Sales Officers
Location | Kampala, Uganda |
Date Posted | October 26, 2024 |
Category |
Customer Service
NGO Sales and Marketing |
Job Type |
Contract
|
Currency | UGX |
Description
JOB DETAILS:
EarthEnable is transforming how people live by making homes healthier for families across rural Rwanda, Kenya and Uganda and helping to reduce the polluting impact of the building industry on the environment. Most Ugandans live in homes with dirt floors that are dusty, unsanitary, and fertile breeding grounds for parasites and germs. While replacing a dirt floor with concrete has significant health benefits (e.g., reducing diarrhea by 50% and parasitic infections by 80%), concrete is unaffordable for many who need it and is a huge contributor to global pollution.
To counter the environmental and affordability issues surrounding concrete, EarthEnable has spent the past 8+ years developing and selling high-quality, earthen floors and plasters that are 50% cheaper than concrete with 90% less embodied energy.
About the Role:
The Operations Officer is responsible for overseeing varnish production, inventory management, and fleet management to ensure operational efficiency and support the company's goals. This role requires attention to detail, strategic planning, and effective coordination with team members.
Key Responsibilities:
• Varnish Production and Inventory Management
• Produce varnish on a daily basis and ensure the production area and equipment are well maintained.
• Transfer produced varnish after production and also transfers to the districts
• Ensure district consumptions are entered in the system before end of the month
• Test and store varnish securely and ensure that jerry cans are labeled well
• Record every jerrycan sent out and follow up to ensure that they are back
• Do stock movements and account of all the things coming in and out with the help of the operations associate
• Support the operations associate to handle inventory management related issues as they arise
Fleet Management
• Developing strategies for greater fuel efficiency.
• Maintaining detailed records of vehicle servicing and inspection.
• Scheduling regular vehicle maintenance to ensure operational efficiency.
• Monitoring driver behavior and ensuring a high level of customer service.
• Analyzing data to increase business operational efficiency.
• Support your Manager to Negotiate transportation rates or services if required.
• Maintain metrics, reports, process documentation, and training or safety records.
• Recommend optimal transportation modes, routing, equipment, or frequency.
• Work with Operation operations associate to ensure all company vehicles are in good and safe operational order at all times
• Regular data analysis for fuel and other vehicle related expenses to minimize fraud and theft
• Ensuring drives are well trained on driving skills and other required skills needed for company work.
• Any other responsibility assigned by the manager
Other Responsibilities
• Pay much attention to detail to ensure that errors in salesforce are minimized
• Clean the storeroom on a daily basis and arrange things accordingly
• Do physical stock count on a weekly basis to track items correctly
• Follow safety protocols and production protocols at all times
• Plan and support in monthly purchases
• Support in coordination and distribution of items to the districts
• Report any issues in stock movements
• Any other duties as may be assigned from time to time
Must-Have Qualifications:
• Diploma / Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or a related field.
• Minimum of 1-2 years of experience in operations management, inventory management, or fleet management.
• Demonstrated ability to manage inventory systems and perform accurate stock counts.
• Familiarity with safety and production protocols, with a strong attention to detail to ensure compliance and minimize errors.
Skills:
• Strong attention to detail and organizational skills.
• Proficiency in data analysis and inventory management software.
• Excellent communication and interpersonal skills.
• Ability to develop and implement strategic plans.
• Strong problem-solving abilities.
• Knowledge of safety and production protocols.