Job Title:  Customer Relationship Manager 

Organisation: Aitenga Women Empowerment Organisation

Duty Station:  Kampala, Uganda

About US:

Aitenga Women Empowerment Organisation is a non-governmental organisation (NGO) based in Uganda that focuses on empowering women, particularly single mothers, through economic empowerment. The organisation was established as a charity arm of a Taiwanese team, with the goal of creating sustainable job opportunities, fostering, self-reliance, and developing entrepreneurial skills among women.

Key Duties and Responsibilities:

• Build and Maintain Stakeholder Relationships.
• Maintain CRM Records and Database.
• Manage external communication and Outreach.
• Coordinate with teams to ensure timely support and services with stakeholders.
• Support Internal Team & HR Functions.

Qualifications, Skills and Experience:

• Bachelor’s degree in Communications, Business Administration, Human Resource Management, or a related field.
• At least 3 years of experience in customer/client/community engagement, stakeholder management, or HR-related roles.
• NGO experience is an added advantage.
• Ability to manage multiple relationships, organize records, and follow up on tasks in a timely manner.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and email communication.
• Experience using CRM systems or HR software is an added advantage.

All suitably qualified and interested candidates should send their updated CVs and cover letters in one PDF via Email to: info@aitengaug.org